Daniel Arroyo

• Conducted research on improving depression care for Spanish, Cantonese, and Mandarin-speaking patients, with limited English proficiency, in primary care settings.
• Assisted in developing and evaluating culturally and linguistically appropriate mental health interventions.

• Analyzed qualitative and quantitative data collected from user research studies to identify patterns and trends.

• Monitored vital signs and reported any changes or abnormalities to the nursing staff.
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse.
• Responded promptly to patient requests, providing compassionate support at all times.

• Executed operational processes efficiently, ensuring smooth store operations and customer satisfaction.
• Consistently met and exceeded sales targets by effectively communicating product features and benefits to customers.
• Collaborated with team members to maintain a clean and organized store environment, contributing to a positive shopping experience.

• Volunteering to assist community members in navigating available resources.
• Checked in patients and scheduled appointments for predominantly Spanish-speaking individuals.
• Coordinated administrative tasks to ensure smooth clinic operations.
• Managed a multi-line phone system and routed calls efficiently.

• Managed daily store operations, including opening and closing procedures, ensuring a smooth and efficient workflow that aligns with operational excellence standards.
• Spearheaded visual merchandising initiatives to enhance the customer shopping experience and drive sales.
• Applied strong leadership skills in guiding team members, fostering a collaborative environment focused on achieving store objectives.