Meticulous General Merchandise Manager with over 20 years of retail experience. Successful at following directions and taking initiative to drive excellent customer experiences. Focused on filling in department gaps and closely supervise employees.
Overview
13
13
years of professional experience
Work History
General Merchandise/Drug Manager
Albertsons Inc
03.2021 - Current
Current order writer for all GM/HBC department for current sales
Store trainer for new advanced order writing system
Trained and directed employees to follow current planogram after remodel
Managed 35-40 employees on any given day.
Assistant Store Director
Albertsons Inc
01.2020 - 02.2021
Writing SBP for all future orders
Working with Retail Sales Manager to merchandise end displays per the planagram
Working with Store Director to write and control labor cost as to current budget
In charge of EcoLab cleanliness and sanitation in all departments
Train new employees and existing employees on new corporate policies
Managed 60-75 employees on any given day.
Store Operations Manager
Vons, Albertsons Inc
10.2019 - 01.2020
Current hiring coordinator for store needs
Corporate trainer for all new eWIC and EBT changes within Ventura County
Writing store schedule for appropriate labor usage in all departments
Managed 35-40 employees on any given day
Work on Job Fairs with local High Schools (Royal HS, Santa Susana HS, SVHS) for
teenage employee’s work experience.
Store Operations Manager
Vons #1735/ Albertsons Inc
06.2015 - 10.2019
Work directly with Store Director and Assistant Store Director to manage business
flow in order to to meet current payroll budget
Perform ordering operations to keep stock full on current ad’s and to fill front
registers
Track speed and productivity of checkers
Monitoring for improvement and
coaching where needed
Run reporting on Workbrain for employee time and attendance, sweeps, and
overtime
Hold Service huddles to keep employees current on Customer Service scores
National trainer for Albertsons and Vons (front end and night crew) employees in
Western US and Shaws/Albertsons Eastern Seaboard divisions on new “In-House
Systems”
Senior Supervisor
The Vons Company
01.2013 - 06.2015
Responsible for loans, pickups, and closing down daily store sales
Helped the Safety Specialist with sign-offs and training new hires for safe working
conditions
CBT Mentor for all new hires
Walked departments ensuring in stock conditions during all times of the day
Coached front end employees in World Class Service.
PC Technician, Field Technician
Safeway, Inc
05.2010 - 01.2013
Installed new equipment and programs within the Vons division
O Communicated effectively with store management on new changes to store
computer equipment and new store programs
O Trained store employees on new equipment, check for understanding, and fol-
low through with results to corporate office
Responsible for replacing or fixing broken computer equipment in Vons/
Pavilions supermarkets
O Verified that current PCs are functioning and operational to manufactures
standards
O Ensured all routers, switches, and dial back ups are operational and communi-
cating with hosts at each store visit.