Daniel Ashmore
Richlands,NC
Summary
Dedicated travel professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
ARC Assistant Manager
Omega World Travel Inc.
03.2013 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized work environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Served as a key resource for colleagues seeking guidance on accounting policies and procedures, promoting a culture of knowledgesharing.
- Making sure that the settlement of sales, refunds, exchanges memos and TASF's are complete and accurate daily.
CSI Agent and temp Back Office agent
Convergys ( USPS)
09.2009 - 03.2013
- Helping customer with tracking, complaints, mailing requirements to and from foreign countries
- Doing back office call backs, sending transmissions for express mail, and doing expireds for CICRS.
Assistant Manager
Oscoda Instant Lube
09.2005 - 08.2009
- To over see the operations including oil changes, transmission flushes, differentials flushes, engine flushes & radiator flushes
- Inventory control, invoicing, managing the cash register and bank deposits.
Accounting Clerk
Oscoda Plastics, Inc. and TIP-TOP Screw Mfg, Inc.
10.1999 - 08.2009
- Accounts Receivable & Payable, check reconciliation, bank deposits, setting up new vendors & customers, assist in answering a multiline phone system, credit card reconciliation, purchase orders, process expense reports and general office duties
- Word and Excel daily
Education
Diploma - Computerized Accounting
Dorcey Business School
12.1993
Diploma - General
Whittemore-Prescott Area High School
06.1990
Skills
- Product and service knowledge
- Staff Training and Development
- Workload Management
- Orientation and training
- IAR Specialist since 2016
- IAR over 11 years
- DRS and Memo Manager over 7 years
- IAR Administrator over 7 years
- Creating SOP's for job duties
- Fixing all errors in IAR daily
- IAR Voids, refunds full and partial and exchanges
- Sabre access over 11 years
- Proficient with MS Word and Excel
Timeline
ARC Assistant Manager
Omega World Travel Inc.
03.2013 - Current
CSI Agent and temp Back Office agent
Convergys ( USPS)
09.2009 - 03.2013
Assistant Manager
Oscoda Instant Lube
09.2005 - 08.2009
Accounting Clerk
Oscoda Plastics, Inc. and TIP-TOP Screw Mfg, Inc.
10.1999 - 08.2009
Diploma - Computerized Accounting
Dorcey Business School
Diploma - General
Whittemore-Prescott Area High School
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