Daniel Augustus

BARISTA

Safeway/Starbucks

07.2022 - 07.2024

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.
Made and served brand-specific café beverages with focus on speed, quality and consistency.]
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Recommended products based on solid understanding of individual customer needs and preferences.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Monitored supply levels at counter and maintained customer areas to meet typical demands.=
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Used POS system to accurately enter orders and process payments.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Helped management keep adequate supply on hand by notifying of shortages.
Learned special recipe items and seasonal offerings to best meet customer needs.
Followed exact recipes for mixing and preparing beverage and food items.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.=
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Packaged bagels, muffins and other food items for customer purchase.
Promoted additional items with beverages, increasing store sales.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Explained beverage preparation and offered samples to help customers choose ideal items.

Summary

Overview

Work History

BARISTA

Education

Bachelor of Arts - English Literature/ART HISTORY

Skills

Affiliations

PUREBRED DOGS

Timeline

BARISTA

Bachelor of Arts - English Literature/ART HISTORY

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