Veronica Avalos
Fort Worth,TX
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
Hudson Group Inc.
Dallas , Texas
2023.12 - Current
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
Receptionist
LATINO MULTI SERVICES
DALLAS , TEXAS
2021.11 - Current
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
TELLER
Wells Fargo
Fort Worth , TX
2017.03 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained friendly and professional customer interactions.
Sales Clerk
Garrett Popcorn Shop
Dallas , Texad
2023.01 - 2023.12
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Boswell High School
Fort Worth, TX05.1994
Skills
- Positive Attitude and Energetic
- Prioritization and Time Management
- Payment Processing
- Records Management
- Customer Service-Oriented
- Reliable and Punctual
Timeline
Supervisor of Operations
Hudson Group Inc.
2023.12 - Current
Sales Clerk
Garrett Popcorn Shop
2023.01 - 2023.12
Receptionist
LATINO MULTI SERVICES
2021.11 - Current
TELLER
Wells Fargo
2017.03 - Current
High School Diploma -
Boswell High School
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