Summary
Overview
Work History
Education
Skills
Additional Information
Awards
Timeline
Generic

Daniel Avila

Fort Worth,Texas

Summary

Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.

Overview

16
16
years of professional experience

Work History

Loss Prevention Director

Omni Hotels & Resorts
06.2024 - 09.2024
  • Responsible for hiring and training of all security officers.
  • Conducted Loss Prevention New Hire Orientation, Human Trafficking training, and Active Assailant training for all new and current associates.
  • Worked with local law enforcement to schedule off-duty police presence as needed for events that occurred on property.
  • Ensured complete and thorough Investigations of reported loss, thefts, and accidents of guests and associates.

Loss Prevention Director

Omni Hotels & Resorts
08.2022 - 06.2024
  • Responsible for hiring and training of all security officers.
  • Conducted Loss Prevention New Hire Orientation, Human Trafficking training, and Active Assailant training for all new and current associates.
  • Worked with local law enforcement to schedule off-duty police presence as needed for events that occurred on property.
  • Ensured complete and thorough Investigations of reported loss, thefts, and accidents of guests and associates.

Loss Prevention Manager

Omni Hotels & Resorts
08.2021 - 08.2022
  • Responsible for hiring and training of all security patrol officers.
  • Conducted the Loss Prevention new hire orientation.
  • Worked with local law enforcement to schedule off-duty police presence as needed for large conventions or general hotel security.
  • Ensured complete and thorough investigations of losses, thefts, and accidents of guests and associates.

Assistant Loss Prevention Manager

Neiman Marcus
10.2015 - 08.2021
  • Maintained the overall functionality of the Loss Prevention department through consistent training of Investigators and constant awareness to store associates.
  • Conducted investigations relating to employee dishonesty and unethical activity, credit fraud, accidents, and other incidents.
  • Enforced Loss Prevention Policy & Procedures, and Merchandise Protection Standards.
  • Interacted with law enforcement agencies and emergency service personnel.
  • Conducted Loss Prevention new hire orientation and creating monthly department schedule.

Loss Prevention Investigator

Neiman Marcus
11.2012 - 10.2015
  • Minimized companies profit loss by making shoplifting apprehensions, investigating instances of credit fraud, and reviewing exception-based reports.
  • Performed monthly departmental audits to make sure all Merchandise Protection Standards are met.
  • Responsible for the security of the entire building not only by opening and closing the store, but also making sure burglar and fire alarm systems are consistently operational.
  • First responder to all customer and associate accidents that occur on company property, providing minor first aid until medical services arrived.

Shipping and Receiving Lead

Neiman Marcus
11.2011 - 11.2012
  • Supervised the Shipping/Receiving team, making sure daily duties were completed on time.
  • Trained new Shipping/Receiving associates and updated Operations Manager as needed on reports and any current issues.

Shipping and Receiving Associate

Neiman Marcus
07.2008 - 11.2011
  • Primary tasks include unloading new merchandise from the morning truck and transfer to respective departments before store opening.
  • Responsible for signing FedEx and UPS deliveries, making sure all items were accounted for and undamaged, logging each package, and getting the shipment to the proper department.
  • Locate, pull, pack, and ship all customer orders before the end of business day.

Education

Criminal Justice -

Sam Houston State University
Huntsville, Texas

Criminal Justice - undefined

Central Texas College

Skills

  • Investigation Management
  • Asset Protection
  • Access Control
  • Incident Reporting
  • Investigations
  • Detail Oriented
  • CCTV Monitoring
  • Witness interviews

Additional Information

CPR/AED - Heartsaver - Certification # 226024763143

Texas Alcoholic Beverage Commission - Server/Seller Certification

Wicklander-Zulawski Investigative Interviewing

Awards

  • Felony Squad Award - February 2015
  • Department of the Year 2014 - Loss Prevention
  • Neiman Marcus 'What We're Famous For' Award - 2014
  • Neiman Marcus 'Best' Winner - 2016
  • Department of the Month - December 2016
  • Neiman Marcus 'Best' Nominee - 2015
  • Neiman Marcus 'Best' Nominee - 2014
  • Neiman Marcus Service Star - 2008

Timeline

Loss Prevention Director

Omni Hotels & Resorts
06.2024 - 09.2024

Loss Prevention Director

Omni Hotels & Resorts
08.2022 - 06.2024

Loss Prevention Manager

Omni Hotels & Resorts
08.2021 - 08.2022

Assistant Loss Prevention Manager

Neiman Marcus
10.2015 - 08.2021

Loss Prevention Investigator

Neiman Marcus
11.2012 - 10.2015

Shipping and Receiving Lead

Neiman Marcus
11.2011 - 11.2012

Shipping and Receiving Associate

Neiman Marcus
07.2008 - 11.2011

Criminal Justice -

Sam Houston State University

Criminal Justice - undefined

Central Texas College

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