Accomplished leader with 25 years of experience in the Transportation and Warehousing industry, specializing in planning, developing, and executing effective warehousing and distribution strategies. Demonstrated success in enhancing efficiency and accuracy across operations, complemented by strong skills in management and value-added services. Adept at maximizing resource utilization to drive scalable operations and increase profitability while fostering high-performing teams to meet challenging objectives. Possesses a deep understanding of industry practices and trends, ensuring alignment with market conditions for sustained business growth.
Develop tools to align order-filling and outbound operations, Led Horizontal teams to implement network initiatives, Successfully grew business from 7.5 million units processed yearly to 54.0 million units in 3pl, Successfully grew the Shipping Center from 5 direct ship stores to 140 stores, Increased Shipping Accuracy to 98.05% from 99.93%, Increased Load Quality from 95% to 98%, Improve DC Operations for leading cosmetic company, Initiated the Integrated receiving Project which resulted in increased efficiencies and profits, Wrote and implemented Best Practices and Procedures for the multi-building operation, Led team to write Operations Manual for Corporate use, Profiled the building to gain Productivity from 75 CPH to 100, Member of Horizontal team to initiate work methods and standardizing procedures across the network, Developed and established SOPs using CI methodologies, Developed leadership team to understand and drive KPI’s, Achieved inventory of 99.99% accuracy during 7 years in the managerial role at 3PL, Managed an Inventory that resulted in only $50 discrepancy the last three years, Decreased Damages by 10% year over year, Achieved less than .5% in shrink and damage combined, Develop and promote two terminal managers and operations managers at 3PL, Trained and polished supervisors and warehouse leaders in the operation, Reduced staff turnover by implementing several well-received team and morale building programs, Trained and Promoted three LIT candidates to management, Led safety program and training conducting monthly training for staff, Led network in safety with 250k hours worked without an OSHA recordable, Researched, calmed, and rapidly resolved client conflicts to promote customer satisfaction, Instituted a customer service survey program and called all stores to understand customer expectations, Instrumental in rolling out new company Cultural Beliefs, Improved to 100% measurement for two biggest trading partners, Served as a key contributing member of the leadership team, Contributed to an annual increase in productivity through improvements in operations, quality, safety, and administration, Served as a mentor to junior leaders, The only member of management voted to the peer review board, Manages trained and promoted two frontline leaders to managers
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