Daniel Badger
Summerville,SC
Summary
General Manager skilled in leading teams, managing daily operations and boosting customer and team member satisfaction and morale. Always striving to increase sales and encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Cinemark
03.2025 - Current
- Directed daily operations to ensure optimal performance and customer satisfaction.
- Implemented staff training programs to enhance team capabilities and service quality.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Analyzed financial reports to drive budget compliance and identify cost-saving opportunities.
- Fostered a positive work environment through effective communication and conflict resolution.
- Managed budget implementations, employee reviews, training, schedules.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Senior Assistant Manager
Cinemark
07.2019 - 03.2025
- Coached, mentored and trained team members on best practices in customer service, sales techniques and problem solving skills.
- Provided leadership and direction to staff, leading by example with enthusiasm and integrity.
- Proficient in creating employee schedules.
- Organized daily workflow of personnel to ensure optimal productivity and customer satisfaction.
- Able to conduct weekly and monthly inventories along with ordering and receiving items.
- Knowledgeable in projection booth.
- Conducted regular performance reviews to identify areas of strengths and weaknesses among employees.
- Proficient in creating movie schedules with showtime manager.
- Resolved escalated customer issues with professionalism and empathy.
Shift Leader
Stone Theatres
10.2017 - 06.2019
- Working along side management and training staff members.
- Making sure concession stand is stocked.
- Handling customer concerns.
- Fast pace register experience.
- Knowledge working in the projection booth.
Education
High School Diploma - undefined
St. James High School
Murrells Inlet, SC06.2018
Skills
- Adaptability and Flexibility
- Staff Training and Development
- Attention to Detail
- Decision Making
- De-escalating when situations arise
Certification
- ServSafe
- Scored a 99.1 on MAP CA
Timeline
General Manager
Cinemark
03.2025 - Current
Senior Assistant Manager
Cinemark
07.2019 - 03.2025
Shift Leader
Stone Theatres
10.2017 - 06.2019
High School Diploma - undefined
St. James High School