Daniel Bahena
Front of House Supervisor
Chicago,IL
Summary
Dynamic Front of House Supervisor at Milo's Market with a proven track record in enhancing guest relations and ensuring food safety compliance. Skilled in task delegation and problem-solving, I fostered strong customer service and loyalty through personalized service, resulting in increased repeated business. Committed to maintaining high-quality standards in a fast-paced environment.
Overall I am Experienced in creating inviting and efficient work environments, seeking to transition into new field. With developed skills in team leadership and customer service within fast-paced hospitality setting. Ready to leverage these abilities to contribute effectively in new and challenging role.
Overview
3
3
years of professional experience
Work History
Front of House Supervisor
MIlo's Market
07.2024 - Current
- Assisted in managing daily front-of-house operations for optimal guest experience
- Supported staff training on customer service protocols and operational procedures
- Coordinated seating arrangements to maximize space and enhance workflow efficiency
- Monitored cleanliness and organization of front-of-house areas to ensure compliance with health standards
- Collaborated with kitchen staff to streamline communication and order accuracy
- Provided feedback on menu items, contributing to improved guest satisfaction
- Performed cash handling activities and secured nightly bank deposits.
- Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.
- Demonstrated adaptability in handling unexpected situations or challenges that arose during service hours, effectively addressing issues to maintain customer satisfaction levels.
Barber
4 the Love of Fades
11.2022 - 06.2025
- Delivered precise haircuts and grooming services, ensuring client satisfaction and repeat business.
- Maintained cleanliness and organization of workstations, enhancing overall salon environment.
- Developed strong client relationships through effective communication and personalized service.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Managed business customer service, responding to requests and concerns promptly.
Education
High School Diploma -
Avondale Pathways
Chicago, ILSkills
- Workplace safety
- Hospitality industry
- Food safety compliance
- Guest relations
- Task delegation
- Social media marketing
- Quality standards
- Point of sale systems
Languages
Spanish
Professional Working
Timeline
Front of House Supervisor
MIlo's Market
07.2024 - Current
Barber
4 the Love of Fades
11.2022 - 06.2025
High School Diploma -
Avondale Pathways