Passionate about leveraging SaaS and CRM tools to enhance client success. Open to learning new technologies and adapting to evolving project requirements.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Maintenance Assistant
UMBC
01.2023 - 12.2024
Performed timely plumbing and maintenance repairs, ensuring safety and high operational standards
Responded to emergency maintenance needs, minimizing downtime and maintaining client satisfaction
Community and Consumer Banking Leadership Development Intern
JPMorgan Chase & Co.
06.2024 - 08.2024
Managed data using Excel and Tableau to track and resolve operational issues
Created comprehensive user guides for new tools, enhancing team efficiency
Real Estate Agent
Keller Williams Gateway
08.2023 - 12.2023
Used data-driven insights to promote property sales and enhance client relationships
Coordinated property viewings and facilitated negotiations with clients and stakeholders
Advancing Black Pathways Fellow
JPMorgan Chase & Co.
06.2023 - 08.2023
Analyzed financial data to develop a solution for Liberty Bank, targeting victims of predatory lending
Gained exposure to corporate operations and developed client-facing consultative skills
Education
Bachelor of Science - Information Systems, Entrepreneurship
The University of Maryland, Baltimore County (UMBC)
Skills
Microsoft Excel
Certification
Real Estate License, Maryland
Additional Information
Passionate about leveraging SaaS and CRM tools to enhance client success., Open to learning new technologies and adapting to evolving project requirements., Authorized to work in the United States.
Affiliations
Black Men Society
Entrepreneurship Club
Investing Club
Leadershipandresearch
President/Peer Mentor, Center for Women in Technology Student Council, 09/2022, Present, Provided mentorship and resources to peers, fostering academic and professional growth., Organized events to enhance engagement and networking opportunities.
Researcher, Louis Stokes Alliances for Minority Participation, 01/2022, 06/2023, Conducted research on privacy solutions for children with autism in online environments., Analyzed complex data to inform system design recommendations.
Timeline
Community and Consumer Banking Leadership Development Intern
JPMorgan Chase & Co.
06.2024 - 08.2024
Real Estate Agent
Keller Williams Gateway
08.2023 - 12.2023
Advancing Black Pathways Fellow
JPMorgan Chase & Co.
06.2023 - 08.2023
Maintenance Assistant
UMBC
01.2023 - 12.2024
Bachelor of Science - Information Systems, Entrepreneurship
The University of Maryland, Baltimore County (UMBC)
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