Daniel Barnes
Charlotte,NC
Summary
Analytical and detail-oriented Junior GRC Analyst with 5 years of experience supporting cybersecurity, compliance, and risk management programs. Proven ability to conduct risk assessments, monitor security controls, and ensure alignment with framework such as NIST 800-53, ISO 27001, SOC 2, HIPAA, and PCI-DSS. Skilled in policy development, control testing, audit preparation, incident response support, and regulatory compliance documentation. Experienced with GRC tools including Archer, ServiceNow, and OneTrust to streamline governance processes. Adept at collaborating with IT team.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Associate Security Analyst - Operations
Charah Solutions
02.2024 - Current
- Manage and enhance the Security and Information and Event Management (SIEM) environment, including log collection, aggregation, and infrastructure support.
- Perform in-depth analysis of security alerts and incidents, utilizing SIEM and SOAR technologies to identify and mitigate threats.
- Support the incident handling process across various platforms, ensuring timely investigation, escalation, and remediation of security incidents.
- Assist in maintaining an inventory of information assets and support scheduled security testing and risk management processes.
- Collaborate with clients and internal teams to address security program concerns and provide actionable recommendations.
- Identify and address gaps in client environments, data ingestion, and configurations to improve security alert quality.
- Support projects aimed at automation and process improvements to enhance security operations and client success.
- Developed security protocols to safeguard company assets and sensitive information.
- Conducted vulnerability assessments to identify and mitigate potential risks.
Desktop Support Analyst
Information Resource Group
07.2022 - 02.2024
- Spearheaded the integration of advanced monitoring tools, resulting in a 30% increase in system integrity checks and improving incident response times by 25%.
- Managed the monitoring and testing protocols for new installations, achieving a 98% success rate on first-attempt deployments, which significantly improved user satisfaction scores by 30%.
- Executed de-escalation techniques during high-pressure interactions with customers, successfully resolving 95% of issues on the first contact, resulting in a 20% increase in customer satisfaction scores over six months.
- Analyzed user feedback and performance metrics to refine training materials, leading to a 30% increase in employee satisfaction scores regarding IT support services.
- Coordinated cross-functional workshops with diverse teams, enhancing knowledge transfer among departments and boosting overall productivity by 20%, as measured by project completion rates. Supported remote and on-site users through tools such as VPN, Remote Desktop, and SCCM.
- Monitored and responded to IT support tickets using ServiceNow, maintaining SLA compliance.
IT Analyst
Bridgestone Firestone
05.2016 - 06.2022
- Collaborated with cross-functional teams to design and deploy security protocols across 10+ systems, enhancing overall network security posture and decreasing incident response time by 40%.
- Conducted comprehensive utilization assessments on network resources, resulting in a strategic reallocation of bandwidth which improved overall throughput by 25% and increased user satisfaction ratings by 15%.
- Collaborated with cross-functional teams to implement robust contingency strategies that enhanced system reliability, resulting in a 50% decrease in downtime across key applications.
- Developed and integrated advanced risk management tools to proactively identify and mitigate system vulnerabilities, achieving a 40% reduction in critical incidents over a six-month period.
- Conducted comprehensive audits of existing risk management strategies, leading to the identification and resolution of over 150 vulnerabilities, which improved overall system security by 35%.
- Conducted comprehensive training sessions for staff on new technologies, achieving a knowledge retention rate of 95% among participants and improving overall team productivity by 20%.
Army Special Forces (Army Sniper)
US Army
08.1998 - 09.2010
- Collaborated with intelligence units to process and analyze battlefield data, improving mission planning accuracy by 60% while minimizing risks in hostile environments.
- Conducted extensive reconnaissance missions resulting in the identification of over 50 enemy positions, significantly enhancing battalion situational awareness and contributing to mission success rates exceeding 90%.
- Honorably Discharged for service in the Army.
Education
Bachelor of Science - Cybersecurity Fundamentals
Kingsland University
Atlanta, GAAssociate of Science - Information Technology Security and Administration
MyComputerCareer
Raleigh, NCAssociate of Applied Science - Computer Networking and Technology
ECPI University
Raleigh, NCCybersecurity GRC Program - Governance, Risk & Compliance
Better Cyber Career College
College Park, MarylandSkills
- Regulatory Compliance & Governance Policies
- Business Continuity Plan & Business Impact Analysis
- IT Auditing & General Controls
- Strategic Planning & Roadmap Development
- Disaster Recovery & Backup Management
- Regulatory Standards & Framework (GDPR, HIPAA, SOX, CCPA, NIST, SOC2, ISO 27001, CSF)
- Intrusion detection & Endpoint security
- Identity and Access management
- Control Testing & Monitoring
- Business Continuity & Disaster Recovery
- Risk mitigation & Network security
- Governance, Risk, and Compliance (GRC)
Certification
- GRC Analyst Master Class
- Cybersecurity GRC Program
- GRC Tools (ServiceNow GRC, Archer, OneTrust)
- Nessus & Qualys
- SIEM Tools (Splunk)
- DLP
- AWS & Azure
- PCI-DSS
- GDPR/CCPA
- CompTIA Security+
- CompTIA A+
Timeline
Associate Security Analyst - Operations
Charah Solutions
02.2024 - Current
Desktop Support Analyst
Information Resource Group
07.2022 - 02.2024
IT Analyst
Bridgestone Firestone
05.2016 - 06.2022
Army Special Forces (Army Sniper)
US Army
08.1998 - 09.2010
Associate of Science - Information Technology Security and Administration
MyComputerCareer
Associate of Applied Science - Computer Networking and Technology
ECPI University
Cybersecurity GRC Program - Governance, Risk & Compliance
Better Cyber Career College
Bachelor of Science - Cybersecurity Fundamentals
Kingsland University