Daniel Barraza
Tulare,CA
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospective skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship building, communication and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Chromebook Sales Specialist Salesman
Premium Retail Services
08.2020 - 05.2023
- Educated customers on product features and technical details to highlight benefits.
- Stayed up to date on company products and services to support sales objectives.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Engaged customers through product demonstrations and promotions to drive sales growth.
- Analyzed sales data to identify trends and enhance inventory management processes.
- Trained new team members on company policies, product knowledge, and sales techniques.
- Coordinated promotional events that increased brand awareness and customer foot traffic.
- Implemented effective merchandising strategies to improve product visibility and consumer engagement.
- Ensured compliance with company standards during in-store visits, enhancing operational efficiency.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Brand Ambassador, Seasonal Sales Associate
Macy's
11.2017 - 12.2017
- Promoted positive company image through superior customer service experiences.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Conversed with customers to share information about products and services.
- Employed basic selling techniques to engage with customers.
- Created experiences that drove business results and customer brand engagement.
- Operated point-of-sale system to complete sales transactions.
- Maintained inventory integrity and accuracy to protect company assets.
- Engaged customers in friendly, professional dialogue to determine needs.
Seasonal Sales Associate
Sears
11.2016 - 12.2016
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales events to inform customers effectively.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
- Collaborated with team members to restock inventory, optimizing product availability on sales floor.
Education
High School Diploma -
Tulare Western High School
Tulare, CA06.2014
Some College (No Degree) - Sociology
California State University, Fresno
Fresno, CASkills
- Attentiveness
- Strong Work Ethic
- Flexibility and Adaptability
- Empathy
- Punctuality
- Organized
- Technical Support
- Research Skills
- Communication Skills
- Product Expertise
- Relationship Building Skills
- Cash Handling
- Inside and Outside Sales
- Product Promotions
- Closing Sales
- Fluent in Spanish
- Customer Service
- Generating Repeat Business From Customers
Accomplishments
Licensed to sell Auto and Home Insurance in the state of California
Timeline
Chromebook Sales Specialist Salesman
Premium Retail Services
08.2020 - 05.2023
Brand Ambassador, Seasonal Sales Associate
Macy's
11.2017 - 12.2017
Seasonal Sales Associate
Sears
11.2016 - 12.2016
High School Diploma -
Tulare Western High School
Some College (No Degree) - Sociology
California State University, Fresno