Daniel Barsocchini
Summary
Seasoned Operations Manager and talented leader with Over 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
The Chefs Warehouse
01.2023 - Current
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Partnered with vendors and suppliers to effectively manage and budget.
Contracted Operational Manager
RSG Supply
08.2020 - Current
- Created and launched wholesale and retail parts supply for commercial restaurant supply contractors
- Implemented POS system for online and local customers
- Created new relationships with national suppliers to represent in the Phoenix Market
- Managed daily tasks of 4 inside sales support and up to 6 outside service techs
- Grew Phoenix Market from start up to currently estimated 275K monthly sales
- Negotiate daily on freight of incoming and out going shipments nationally and globally
- Created an inventory system in a fluid market with supply chain issues from manufactures and suppliers.
Territory Manager - Sales And Service
Total Filtration
09.2018 - 05.2020
- Managed all outside accounts and leads in a 2.8M dollar client account
- Grew market share successfully monthly by 9 to 12 percent
- Managed and coordinated filtration projects up to 200k while maintaining production standards (Swire Coke, Palo Verde Nuclear Power Plant, Gowen Milling Pesticides)
- Delivered hands on training in all aspects of filtration to customer associates.
Branch Operations Manager
Total Filtration
12.2015 - 09.2018
- Oversee all aspects of operational and sales needs of commercial and residential filtration needs in a 2.8M client base
- Supervise 5 associates in daily tasks
- Decrease overhead while building market share
- Assist in sales and estimating
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Build team unity while increasing quality and better business standards
- Successfully decrease operational costs while continuing to grow sales monthly
- Manage P&L and operating costs
- Manage and maintain house accounts in daily requests, needs and business
- Manage all aspects of associate hiring, training, and local branch HR issues.
Project Manager
Excel Roofing
01.2014 - 10.2015
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Inspect problem roofs to determine the best repair procedures
- Recommend products to customers, based on customers' needs and interests
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates
- Estimate roofing materials and labor required to complete jobs, and provide price quotes
- Provide customers with product samples and catalogs
- Answer customers' questions about products, prices, availability, product uses
- Contact and meet Insurance Adjusters if warranted
- Arrange and direct delivery and installation of products
- Schedule the project in logical steps and budget time required to meet deadlines
- Oversee and Run project on days of construction
- Resolve customer complaints regarding sales and service
- Submit final invoicing to Customers and Insurance, Collect final payments.
Branch Manager
Lohmiller and Company DBA Carrier West
05.2011 - 01.2014
- Supervised a team of 16 Inside Sale associates and Counter personnel handling over a million dollar in sales monthly
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Implemented sales goal and programs to increase sales
- Monitor customer preferences to determine focus of sales efforts
- Increased sales by 20% percent while staying 18% under operational budget
- Review operational records and reports to project sales and determine profitability
- Standardized sales transaction process to increase turn time of customers
- Project Leader in implication of a new operations system
- Resolve customer complaints regarding sales and service.
Branch Operations Manager
Ferguson Ent. DBA Air Cold Supply
09.2009 - 04.2011
- Supervised 10 associates in all day to day operations of a 20 million dollar branch
- Oversee activities directly related to making products or providing services
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Implemented corporate culture through reinforcement of quality service and teamwork
- Communicated and implemented new ideas and strategies to improve sales, marketing, and staff development
- Maintained high level of employee morale to minimize turnover and maximize customer satisfaction
- Reduced Labor by 20% while keeping production with corporate requirements
- Implemented new picking sequence for order pulling and receiving in increase production by over 35%
- Performed daily audits in receiving, pulling and material location
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Regional Operations Manager
Ferguson Heating and Cooling
02.2001 - 09.2009
- Supervised Operations for 4 Colorado locations with over 11 million dollars in sales annually and over 65 associates
- Managed expenses of operations in all locations
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Manage staff, preparing work schedules and assigning specific duties
- Recommend locations for new facilities or oversee the remodeling or renovating of current facilities
- Plan store layouts or design displays
- Negotiated with vendors to bring new material to Colorado
- Worked with Corporate Managers to ensure all requirements of Colorado HVAC branches where satisfactory with headquarters guidelines
- Maintained a shrinkage level of under 1%
- Reduced inventory from 180 days to under 30 days while maintaining a 98% fill ratio
- Received acknowledgement 5 times for going 'The Extra Mile' and earned two trips to Ferguson annual meeting
- Reviewed employee job performance and contribution during performance appraisal
- Maintained high level of employee morale to minimize turnover and maximize customer satisfaction.
Education
Bachelor Of Science (B.S.) In Supply Chain Management -
Arizona State University
Tempe, AZ06.1998
Skills
- Operation Monitoring
- Planning and Implementation
- Operational Management
- Inventory Control Processes
- Customer Service
- Supplier Monitoring
- Performance Monitoring and Evaluation
- Inventory Management
- Operational Efficiency
- Program Administration
- P&L Management
- Data Analysis
- Business Development
- Process Improvement
- Logistics Oversight
- Health and Safety Compliance
- Organizational Management
- Revenue Generation
- Complex Problems Analysis
- Work Flow Planning
- Contract Negotiation
- SAP Expertise
- MS Office
- Purchasing and Procurement
- Risk Management
- Supply Chain Logistics
- Warehouse Operations
- Supply Chain Management
Certification
- Fork Lift Training Certified
- OSHA Work Place Safety Trainer
References
References available upon request
Timeline
Operations Manager
The Chefs Warehouse
01.2023 - Current
Contracted Operational Manager
RSG Supply
08.2020 - Current
Territory Manager - Sales And Service
Total Filtration
09.2018 - 05.2020
Branch Operations Manager
Total Filtration
12.2015 - 09.2018
Project Manager
Excel Roofing
01.2014 - 10.2015
Branch Manager
Lohmiller and Company DBA Carrier West
05.2011 - 01.2014
Branch Operations Manager
Ferguson Ent. DBA Air Cold Supply
09.2009 - 04.2011
Regional Operations Manager
Ferguson Heating and Cooling
02.2001 - 09.2009
Bachelor Of Science (B.S.) In Supply Chain Management -
Arizona State University