Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Daniel Battig

Lakewood

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant Manager

QuikTrip
08.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.

Owner

IB English Bar
10.2018 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

HVAC Technician

Goettl Air Conditioning Phoenix
05.2019 - 10.2020
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.

Cryptologic Linguist

USMC
01.2004 - 06.2016
  • Completed rigorous training modules for continuous professional development in language proficiency and technical expertise.
  • Handled classified documents with utmost care, adhering strictly to established security protocols.
  • Mentored junior linguists to improve their skills and advance their careers within the organization.
  • Contributed to national security objectives by delivering timely intelligence assessments based on accurate translations of foreign communications.
  • Facilitated open communication channels with foreign counterparts, fostering positive relationships and cooperation on joint projects.
  • Supported critical missions with accurate translations and interpretations during high-pressure situations.
  • Conducted thorough linguistic research to enhance knowledge of target languages and cultures within the unit.

Education

Bachelor of Science - Cognitive Psychology And Psycholinguistics

University of Phoenix
Tempe, AZ

Bachelor of Arts - Graphics Design

Full Sail University
Winter Park, FL

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Open Source Intelligence
  • Critical thinking abilities
  • Collaborative Teamwork
  • Data Entry
  • Sensitive information handling
  • Cross-cultural communication
  • Adaptive learning strategies
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Oversaw 3 Black Belt level Airspeed events with an average increase in productivity of %22
  • Supervised team of 13 staff members.
  • Calm and level headed during high stress situations
  • Achieved increased morale through effectively helping with training and inter department communication.
  • 6 combat tours
  • 2 Good Conduct Medals
  • Safety Medal
  • Created training program involving DBT
  • Created new program for emergency relief of employees to include sick days and personal days coverage which lead to a better control of man hours.

Certification

Universal HVAC License.

Languages

Arabic
Limited Working
Japanese
Full Professional
Spanish
Elementary

Timeline

Assistant Manager

QuikTrip
08.2022 - Current

HVAC Technician

Goettl Air Conditioning Phoenix
05.2019 - 10.2020

Owner

IB English Bar
10.2018 - Current

Cryptologic Linguist

USMC
01.2004 - 06.2016

Bachelor of Science - Cognitive Psychology And Psycholinguistics

University of Phoenix

Bachelor of Arts - Graphics Design

Full Sail University

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Daniel Battig