Daniel Bautista
Dallas,TX
Summary
Accomplished Server Trainer with expertise in team member training and effective time management at Park House. Enhanced customer satisfaction through personalized service and order accuracy. Successfully reduced turnover by mentoring new hires. Proficient in POS systems and adept at fostering strong customer relationships, contributing to increased repeat business.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server Trainer
Park House
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Server
Crown Block
2023 - Current
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Answered customers' questions, recommended items, and recorded order information.
Server Assistant Manager
Perrys Steakhouse & Grille
2016 - 2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Maintained a high level of product knowledge by consistently staying up-to-date on menu offerings and ingredients used in dishes.
- Reduced wait times with effective table management strategies, enhancing customer experience.
- Managed inventory to minimize waste and ensure availability of necessary supplies for daily operations.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Cultivated warm relationships with regular customers.
Server
Adelmos Ristorante
2013 - 2015
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Skills
- Effective time management
- Menu memorization
- Safe food handling
- Order accuracy
- High volume dining
- Upselling strategies
- Team member training
- POS system proficiency
- Server etiquette
- Wine service
- Quality control
- Company policies
- Order management
- Banquet coordination
- Training expertise
- Allergy awareness
- Bill computation
- Wine pairings
Certification
TABC and food handlers
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Server Trainer
Park House
Server
Crown Block
2023 - Current
Server Assistant Manager
Perrys Steakhouse & Grille
2016 - 2021
Server
Adelmos Ristorante
2013 - 2015
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