Daniel Becerra
Grandview,MO
Summary
Highly motivated and dependable professional with a proven track record of progression from diesel mechanic to leadership. I possess strong organizational and leadership abilities and have developed expertise in heavy tractor-trailer repair, inventory management, and customer service. I am committed to driving sales growth and enhancing the customer experience, excelling in team supervision and operational efficiency. As a strong leader and problem-solver, I focus on streamlining processes to reduce costs and improve productivity. My independent decision-making skills and sound judgment consistently contribute to the success of the organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Manager
Cox Automotive Mobility Fleet Services
03.2024 - 11.2024
- Oversaw the performance of 15 to 20 employees, corrected problems, and increased efficiency to maintain productivity targets.
- Directed the activities of mechanics, parts department, and billing to maintain efficient shop operations.
- Maintained a safe working environment by enforcing adherence to safety and security protocols.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Coordinated with upper management to ensure timely repairs and delivery of fleet mobile service trucks.
Lead Diesel Mechanic
Cox Automotive Mobility Fleet Services
03.2023 - 02.2024
- Supervised a team of mechanics, assigning work based on expertise and workload.
- Remained current on industry advancements through regular professional development opportunities and trainings.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and customer expectations before final delivery.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Performed comprehensive repairs on vehicles ranging from light to heavy-duty.
Fleet Maintenance Manager/Mechanic
Platinum Logistics LLC-Kansas City, MO
10.2021 - 03.2023
- Enhanced fleet efficiency by implementing preventive maintenance programs and monitoring vehicle performance.
- Implemented inventory control systems for parts and supplies, minimizing waste and optimizing stock levels.
- Oversaw the maintenance of semi tractors and trailers, ensuring compliance with DOT regulations.
- Improved equipment reliability by conducting regular inspections and repairs.
Mobile Mechanic
Dickinson Fleet Services
03.2021 - 10.2021
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Maintained comprehensive records of all completed work orders, facilitating accurate invoicing and recordkeeping.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
- Increased repeat business by establishing strong relationships with customers through excellent communication skills.
Diesel Technician III
TravelCenters of America
06.2015 - 03.2021
- Cross-trained to master the service writer's role, enhancing operational flexibility.
- Guided new lube technicians through shop operations and vehicle repair processes.
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Performed routine oil changes and tire rotations to ensure vehicle longevity.
- Performed repairs independently with minimal supervision.
Diesel Technician II
TravelCenters of America
06.2015 - 03.2021
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Performed routine oil changes and tire rotations to ensure vehicle longevity.
Diesel Technician I
TravelCenters of America
06.2015 - 03.2021
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed routine oil changes and tire rotations to ensure vehicle longevity.
Diesel Lube Technician
TravelCenters of America
06.2015 - 03.2021
- Performed routine oil changes and tire rotations to ensure vehicle longevity.
Education
High school diploma -
Moriarty High School
Moriarty, NM01-2015
Skills
- Mechanical Proficiency
- Trouble Shooting Skills
- Preventative Maintenance
- Leadership
- Project Management
- Inventory Management
- Active Listening
- Communication
- Conflict Resolution
- Time Management
- Adaptability
- Employee management
- Customer Service
Certification
- EPA609
- ASE T8 - Preventative Maintenance & Inspection
- ASE C1 - Automobile Service Consultant
- Certified CNG Fuel System Inspector
Timeline
Shop Manager
Cox Automotive Mobility Fleet Services
03.2024 - 11.2024
Lead Diesel Mechanic
Cox Automotive Mobility Fleet Services
03.2023 - 02.2024
Fleet Maintenance Manager/Mechanic
Platinum Logistics LLC-Kansas City, MO
10.2021 - 03.2023
Mobile Mechanic
Dickinson Fleet Services
03.2021 - 10.2021
Diesel Technician III
TravelCenters of America
06.2015 - 03.2021
Diesel Technician II
TravelCenters of America
06.2015 - 03.2021
Diesel Technician I
TravelCenters of America
06.2015 - 03.2021
Diesel Lube Technician
TravelCenters of America
06.2015 - 03.2021
- EPA609
- ASE T8 - Preventative Maintenance & Inspection
- ASE C1 - Automobile Service Consultant
- Certified CNG Fuel System Inspector
High school diploma -
Moriarty High School
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