DANIEL BECKER
Orchard Park,NY
Summary
Dynamic professional committed to contributing to company success through continuous learning and growth. Focused on acquiring new knowledge and skills to enhance professional development. Passionate about making a meaningful impact within a forward-thinking organization, where dedication to ongoing improvement aligns with the desire to excel in a challenging work environment. Prepared to leverage expertise and enthusiasm to drive results and foster innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNC Machine Operator/ Skiving Machine Operator
Dynabrade
Clarence, NY
11.2023 - Current
- Completed durable assemblies and subassemblies with hand and power tools. Followed outlined specifications to implement assembly plans.
- Operated skiving machines to precisely taper and bevel abrasive backing materials (e.g., cloth, paper, film) in preparation for joint fabrication in belt production. Adjusted machine settings based on material type, grit size, and joint specifications.
- Ensured accurate skive angles for strong, seamless belt joints. Conducted in-process inspections to maintain quality standards and minimize material waste.
- Operate CNC Mills, Lathes, and Grinders to fabricate precision parts according to blueprints and drawings.
- Inspected finished products for accuracy using precision measuring instruments like micrometers, calipers and gauges.
- Loaded and unloaded parts, replaced tooling, adjusted tools and inspected parts according to blueprint specifications and quality document requirements.
- Operated CNC machines, ensuring precise fabrication of components per specifications.
- Properly loaded and unloaded materials in and out of machines.
CUSTOMER SERVICE REPRESENTATIVE
State Farm
West Seneca, NY
02.2023 - 11.2023
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Identified and resolved discrepancies and errors in customer accounts.
- Assisted customers with policy inquiries and claims processing.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
CUSTOMER SERVICE REPRESENTATIVE
Geico
Getzville, NY
06.2020 - 02.2023
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Documented and detailed calls and complaints using call center's CRM database.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Escalated complicated customer account issues to supervisors and help desk workers.
- Addressed customer account discrepancies and concerns.
Education
HIGH SCHOOL DIPLOMA -
West Seneca Christian School
West Seneca06-2012
No Degree - CNC Machining
Erie One Boces
Buffalo07-2025
Skills
- Precision measuring
- Machine loading
- Machine setup
- CNC programming
- Blueprint reading
- Quality control
- Hand and power tools
- Manual machining
- Quality inspection
- Blueprints interpretation
- Deburring techniques
Certification
- 200 Hour CNC Certification
- Completed a 200-hours entry-level CNC machining program, focused on Mill and Lathe operation, tool setup, blueprint reading, precision measurement, and entry level G-code.
- Trained on Manual and CNC equipment in a hands on environment Gained familiarity with safety procedures, manual machining, HAAS controls, and quality assurance tools (micrometers, calipers, gauges).
- Created various hands-on projects using manual and CNC machines and methods.
Timeline
CNC Machine Operator/ Skiving Machine Operator
Dynabrade
11.2023 - Current
CUSTOMER SERVICE REPRESENTATIVE
State Farm
02.2023 - 11.2023
CUSTOMER SERVICE REPRESENTATIVE
Geico
06.2020 - 02.2023
HIGH SCHOOL DIPLOMA -
West Seneca Christian School
No Degree - CNC Machining
Erie One Boces