Daniel Beese
Jacksonville,FL
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
13
13
years of professional experience
Work History
Logistics Coordinator
AGX Freight
10.2020 - Current
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Generated monthly performance reports to track and analyze shipping trends.
- Registered vendors and customers on database to maintain updated roster.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Built and established relationships with staff and vendors.
- Updated and maintained databases to track shipments and inventory.
- Analyzed customer requirements and provided customized logistics solutions.
- Prepared and presented reports to management on logistics performance.
- Negotiated contracts to secure favorable rates and terms.
Customer Service Specialist
Landstar
07.2018 - 10.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Provided primary customer support to internal and external customers.
- Maintained and managed customer files and databases.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Logistics Coordinator
Magellan Transport Logistics
06.2015 - 07.2018
- Promote and maintain positive relationships with internal MTL personnel, along with external vendors, suppliers, and customers.
- Tender shipments to carriers, while providing the necessary tracing reports to customers and BM.
- Inspire credibility to all branch personnel by demonstrating the ability to process and operate all modes of transportation, along with sales achievements.
- Trace and track daily shipments to ensure proper pick-up and delivery expectations are met.
- Back office support to include invoicing customers, approving vendor payments, and ensuring proper receipt of paperwork.
- Develop the skills to maintain a strong, credit worthy customer base for branch and company.
- Regular customer and carrier visitations to outline all of MTL qualified service offerings.
- Generate large carrier base with the corporate beliefs of honesty and ethics.
- Assist in managing all day to day operations and sales efforts for branch.
- Pricing brokerage services based upon knowledge of lane and carrier capacity information while keeping company margin goals within set guidelines.
- Negotiate rates, and establish service expectations with carriers for brokerage services
- Verify carrier qualifications in regards to insurance, operating authority and credit.
- Effectively source truckload capacity.
Logistics Coordinator
Southeast Farms
10.2010 - 06.2015
- Provided high level logistics support to senior executives handling accounts in produce sector.
- Analyzed qualitative and quantitative data to ensure expedited, efficient and cost effective deliveries of sales transactions.
- Key player in vendor relationship management
- Coordinated best methods of delivery based on supply and demand for the best market pricing
Education
Bachelor of Science - Supply Chain And Operations Management
Western Governors University
Salt Lake City, UT04.2024
Bachelor's Degree, Business Management -
University of Phoenix
01.2006
Skills
- Transportation
- Negotiation
- Leadership
- Dispatching
- Customer Service
- Microsoft Office
- Management
- Microsoft Excel
- Problem-Solving
- Shipment Tracking
- Transportation Management
- Supply Chain Operations
Websites
Timeline
Logistics Coordinator
AGX Freight
10.2020 - Current
Customer Service Specialist
Landstar
07.2018 - 10.2020
Logistics Coordinator
Magellan Transport Logistics
06.2015 - 07.2018
Logistics Coordinator
Southeast Farms
10.2010 - 06.2015
Bachelor of Science - Supply Chain And Operations Management
Western Governors University
Bachelor's Degree, Business Management -
University of Phoenix
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