Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie Bell

Casa Grande,AZ

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

25
25
years of professional experience

Work History

Family CEO / Homemaker

Bell Household
07.2007 - Current
  • Supported children in play activities, meals, and snacks, hygiene and socialization. Supported children in their academic growth with dedicated homework help sessions and tutoring when needed. Built positive and nurturing environments to support children's social and emotional growth.
  • Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
  • Managed financial matters for the household, including budgeting, bill payments, and expense tracking. Implemented energy-saving practices, reducing utility bills and promoting environmental awareness.

Deli Clerk / Stocker

Port of Subs
06.2007 - 07.2007
  • Maintained a clean and organized work area, ensuring compliance with health and safety regulations.
  • Greeted guests, promoted specials, and took orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.

Office Manager / Secretary

A Glass Shop
05.2007 - 07.2007
  • Prepared accurate monthly payroll journal entries for proper financial record keeping.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Front Desk Clerk / Night Auditor

Howard Johnson
08.2006 - 01.2007
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Increased hotel revenue by upselling rooms and promoting additional services or amenities when appropriate.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Performed regular property walkthroughs during the night shift, addressing any safety hazards or cleanliness concerns.
  • Provided exceptional service to guests seeking information about local attractions, dining options, and transportation services.

Temporary Work

Various Employers
09.2004 - 08.2006

During this time period I was taking care of my sick fiance and working various temporary work:

- RV Detailer at Dan Gamel RV

- Appointment Setter at K-Designers

- Driver at Renzenberger

- Directory Assistance Operator at SureWest

Independent Consultant

PartyLite Gifts, Inc.
06.2004 - 08.2005
  • Attended industry events regularly for networking purposes, expanding professional connections within the field.
  • Delivered engaging sales pitches that highlighted unique selling points of products or services offered.
  • Conducted comprehensive product demonstrations, ensuring clients understood the benefits and value of the products offered.
  • Increased sales revenue by building strong relationships with clients and providing exceptional customer service.
  • Conveyed love of products sold and devotion to company, customers and brand in sales presentations to establish credibility and make personal connections with clients.

Contract Administrator

Marquee Fire Protection
06.2001 - 09.2004
  • Monitored incoming and outgoing contracts and service agreements for correct pricing and information.
  • Stored and filed contract documents in orderly, organized systems.
  • Drafted, reviewed and revised contracts for accuracy and completeness.
  • Secured documents required for issuance of proper insurance.
  • Timberline data entry, project set up & Job Cost entries.

Receptionist

Milano Imports
01.2001 - 05.2001
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, filing, and faxing documents.

Front Desk Clerk / Night Auditor

Clarion Inn Silicon Valley
10.2000 - 01.2001
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Increased hotel revenue by upselling rooms and promoting additional services or amenities when appropriate.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Performed regular property walkthroughs during the night shift, addressing any safety hazards or cleanliness concerns.
  • Provided exceptional service to guests seeking information about local attractions, dining options, and transportation services.

Front Desk Clerk / Night Auditor

Comfort Inn
10.2000 - 12.2000
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Increased hotel revenue by upselling rooms and promoting additional services or amenities when appropriate.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Performed regular property walkthroughs during the night shift, addressing any safety hazards or cleanliness concerns.
  • Provided exceptional service to guests seeking information about local attractions, dining options, and transportation services.
  • Enhanced customer satisfaction by ensuring timely and efficient breakfast service.

Receptionist

Marquee Fire Protection
04.1999 - 09.2000
  • Answered central telephone system promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Completed all tasks in compliance with company policies and procedures.

Education

No Degree - Business Administration & Accounting

Heald College
Roseville, Ca

No Degree - Early Childhood Development

Sierra College
Rocklin, CA

No Degree - Early Childhood Development

West Valley College
Saratoga, CA

Diploma 1997 -

Oak Grove High
San Jose, Ca
12.1997

Skills

  • Computer Skills
  • Office Administration
  • Reservations
  • Problem-solving skills
  • Customer and client relations
  • Documentation and Recordkeeping
  • Microsoft Office Suite
  • Supply Stocking
  • Guest Relations
  • Basic accounting

Timeline

Family CEO / Homemaker

Bell Household
07.2007 - Current

Deli Clerk / Stocker

Port of Subs
06.2007 - 07.2007

Office Manager / Secretary

A Glass Shop
05.2007 - 07.2007

Front Desk Clerk / Night Auditor

Howard Johnson
08.2006 - 01.2007

Temporary Work

Various Employers
09.2004 - 08.2006

Independent Consultant

PartyLite Gifts, Inc.
06.2004 - 08.2005

Contract Administrator

Marquee Fire Protection
06.2001 - 09.2004

Receptionist

Milano Imports
01.2001 - 05.2001

Front Desk Clerk / Night Auditor

Clarion Inn Silicon Valley
10.2000 - 01.2001

Front Desk Clerk / Night Auditor

Comfort Inn
10.2000 - 12.2000

Receptionist

Marquee Fire Protection
04.1999 - 09.2000

No Degree - Business Administration & Accounting

Heald College

No Degree - Early Childhood Development

Sierra College

No Degree - Early Childhood Development

West Valley College

Diploma 1997 -

Oak Grove High
Bobbie Bell