Daniel Bell
Irvington,New Jersey
Summary
Knowledgeable [Desired Position] with strong background in delivering high-quality customer support and resolving client issues effectively. Proven ability to handle diverse customer inquiries and maintain high satisfaction ratings. Demonstrated communication and problem-solving skills to enhance customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Associate/Temp Textbook Lead
Seton Hall University Bookstore
07.2019 - 10.2024
- Assisted with Course Materials including receiving, shelving and helping customers
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Sales Associate
Gamestop
07.2018 - 06.2019
- Consistently maintained a steady flow of customers in the store for excellent assistance
- Handled issues with returns, defective merchandise and trade ins for customers
- Assisted customers with locating out of stock items by reviewing online inventory and ordering items to be reserved for them
Education
High School Diploma - Business
West Side High School
06.2011
Skills
- Team collaboration
- Problem resolution
- Customer support
- Customer service
- Stock replenishment
- POS system operation
Certification
- Front-End Design
- Back-End Design
Timeline
Customer Service Associate/Temp Textbook Lead
Seton Hall University Bookstore
07.2019 - 10.2024
Sales Associate
Gamestop
07.2018 - 06.2019
- Front-End Design
- Back-End Design
High School Diploma - Business
West Side High School
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