Proven leader in inventory and team management, notably at Amazon, where I spearheaded initiatives that significantly improved inventory accuracy. Expert in Warehouse Management Systems and adept at fostering team collaboration, I consistently enhance productivity and quality standards. My approach has resulted in a marked increase in team efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Lead Coordinator
Sephora
Horn Lake, MS
03.2021 - 06.2024
Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Assisted management with recruitment efforts, helping to build a stronger team capable of handling larger workloads.
Kept high average of performance evaluations.
Increased team productivity by providing ongoing support and training for all team members.
Resolved conflicts within the team effectively, maintaining a positive working environment conducive to high-quality work output.
Prioritized competing deadlines effectively in a fast-paced environment, ensuring that all projects were completed on time without compromising quality.
Delegated tasks strategically to ensure optimal workload distribution among team members, maximizing overall productivity.
Quality Control Manager
McKesson Specialty Health
Olive Branch, MS
04.2018 - 02.2021
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Updated quality control standards, methods, and procedures to meet compliance requirements.
Established and tracked quality department goals and objectives.
Inventory Control Manager
Amazon
Horn Lake, MS
06.2015 - 03.2018
Improved inventory accuracy by implementing a robust cycle counting program and refining warehouse organization strategies.
Conducted regular audits of inventory levels to identify discrepancies, taking corrective action when necessary to maintain accurate records.
Reduced stock discrepancies through meticulous record-keeping and consistent communication with relevant departments.
Processed damaged goods and completed wasted inventory paperwork.
Motivated and managed performance, activities and responsibilities of Inventory Control Team.
Maintained control of cycle counts, physical inventory and discrepancy research.
Inventoried warehouse stock on monthly, quarterly and annual basis.
Lead Forklift Operator
FedEx
Memphis, TN
07.2012 - 05.2015
Resolved issues related to damaged goods or misplaced items expeditiously, maintaining customer satisfaction levels.
Communicated effectively with supervisors and peers alike, ensuring a cohesive team environment conducive to productivity.
Enhanced workplace safety by conducting regular equipment inspections and addressing potential hazards in a timely manner.
Conducted regular safety meetings with fellow operators, reinforcing the importance of following best practices while using heavy machinery.
Provided training to new forklift operators, ensuring adherence to safety regulations and company procedures.
Streamlined order fulfillment process with efficient forklift operation, reducing loading and unloading times.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Transported goods between warehouse locations according to shipment and storage needs.
Education
Associate Of Business Administration - Business And Managerial Economics
University of Memphis
Memphis, TN
05.2012
Diploma - English
Southaven High School
Southaven, MS
05.2008
Skills
Inventory Control
Equipment Operator
Warehouse Management Systems
Business Administration
Team Leadership
Database Skills
Team Collaboration
Microsoft Office
Data Collection
Corporate Communications
Warehouse Safety
Shipping and receiving
Forklift Certification
Order Picking
Heavy Lifting
Staff Management
OSHA Workplace Safety
Material Loading and Unloading
Inventory Tracking
Timeline
Lead Coordinator
Sephora
03.2021 - 06.2024
Quality Control Manager
McKesson Specialty Health
04.2018 - 02.2021
Inventory Control Manager
Amazon
06.2015 - 03.2018
Lead Forklift Operator
FedEx
07.2012 - 05.2015
Associate Of Business Administration - Business And Managerial Economics