Daniel Benitez
Bend,OR
Summary
Accomplished Leasing Agent with Norris & Stevens. Knowledgeable in property management and strategic planning. Excelled in relationship building and lease negotiations, enhancing customer satisfaction and further company goals. Skilled in utilizing technology for efficiency, including AppFolio and Excel, and demonstrated a goal-oriented mindset with a focus on maximizing profitability and team productivity.
Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Leasing Agent
Norris & Stevens
2021.12 - Current
- Strong Phone Skills - In Person Visits (Tours)
- Customer Service skills with effective Sales/Closing skills.
- Coordinating Move-ins & Move-outs.
- Collecting & Entering Rent Payments and Bills.
- Minimal Maintenance Including, Appearance of Grounds, Unclog Sink/Tub Drains, Replace Batteries, Replace Lightbulbs, Appliance Install,
- Experience in Basic Computer Skills Including, Word, Excel, DocuSign, Dropbox, DocsBox, AppFolio, Facebook.
- Scheduling Vendors
- Marketing Vacancies
- Maintaining Communication with Residents.
Assistant General Manager
Comfort Inn & Suites
2019.03 - 2021.12
- Oversaw daily operations in Housekeeping, Laundry, Front Desk/Night Audit, Breakfast & Shuttle Driver.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory/stocking.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability. (Weekly & Monthly Zoom meetings)
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Supervisor
Albertsons
2016.09 - 2019.02
- Oversaw daily operations of the Front End, Produce & Deli Department.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, oversaw daily task were completed
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Redmond Proficiency Academy
Redmond, ORSkills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Fair housing policies
- Move-in coordination
- Lease preparation
- Property Management
- Strategic Planning
- Rent collection
- Relationship Building
- Maintenance Requests
- Lease Agreements
- Lease Renewals
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Agent
Norris & Stevens
2021.12 - Current
Assistant General Manager
Comfort Inn & Suites
2019.03 - 2021.12
Supervisor
Albertsons
2016.09 - 2019.02
Redmond Proficiency Academy
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