Singing, reading and research
Daniel Benya
Customer Service Personnel
Muhaisnah 2,Dubai
Summary
I am a very energetic, high-achieving, goal-setting, motivated, and experienced worker looking to have an impact and make a difference in your company. I am knowledgeable and possess the educational background to help achieve the goals of your company. I possess strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
SALES ASSISTANT
Emirates National Oil Company (ENOC)
Dubai, United Arab Emirates
07.2022 - Current
- Cashiering
- Sorting of expired products in accordance with International Organization for Standardization (ISO) procedures
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers with prompt and polite support in-person and via telephone.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Established rapport with customers using active listening and interpersonal skills.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
STOCK OFFICER/SALES SUPERVISOR
Franko Trading Enterprise
Takoradi, Ghana
06.2016 - 02.2020
- Oversee organization's office operations, and direct high-performing sale.
- Accurately manage sales, accounts receivable, and payables in sales
- Configuration of smartphones and laptops for internet access
- Direct sales of company products to customers Implementing agreed action plan to the agreed standards and deadlines
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Received new stock and input values into computer system.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Consistently lifted materials weighing as much as 154 pounds
Education
Certificate in Sysrem Administration - Hardware And Networking
IPMC
Takoradi, Western Region 06.2009 - 07.2010
Skills
Point of sale operation
Cash Handling
Cash register operation
Microsoft applications proficiency
Teamwork and Collaboration
Training and Development
Interests
References available on request
Timeline
SALES ASSISTANT
Emirates National Oil Company (ENOC)
07.2022 - Current
STOCK OFFICER/SALES SUPERVISOR
Franko Trading Enterprise
06.2016 - 02.2020
Certificate in Sysrem Administration - Hardware And Networking
IPMC
06.2009 - 07.2010