DANIEL BERMAN
Summary
An accomplished, creative minded individual with 15 years experience in the Hospitality and Customer Service industries. Experienced in client relationship management, sales and marketing, operations, and revenue development
Overview
11
11
years of professional experience
Work History
Visual Artist/Consultant
Daniel Berman Fine Arts
New York, NY
03.2020 - Current
- Scaled a small business to over $100,000 in sales YTD.
- YoY grew the sales of the company over 100%
- Met with commission clients to gain agreement on artistic project goals, parameters and financial considerations.
- Strategically utilized various social media channels to market to a range of demographics across the USA including NYC, Miami and Los Angeles in order to engage with potential consumers and generate sales.
- Participated and showcased in local community events in the metro areas of Miami, NYC and Los Angeles in order to increase exposure and awareness of my brand and generate revenues.
- Used Excel to document weekly sales, expenses and other pertinent financial information.
- Managed inventory and maintained supply of equipment and materials.
- Organized portfolios with artistic work to demonstrate abilities and styles to potential customers.
Residential Real Estate Agent
Loftey
New York , NY
01.2019 - 02.2020
- Managed the entire deal cycle from submitting offers to rent, negotiating price and leases, vetting listings, preparing and submitting condo and co-op board packages for review.
- Researched industry trends, analyzed market indexes, and built relationships with owners, property managers, leasing managers, investors, and developers.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Coordinated appointments efficiently with prospective clients to showcase apartments.
- Generated lists of properties compatible with clients' needs and financial resources.
- Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
- Generated 100k+ in gross commissions with the completion of 11 deals.
Guest Services Manager
Crowne Pointe Historic Inn & Spa
Provincetown, MA
11.2016 - 11.2017
- Contributed to the overall success of clients’ experience, optimized processes and increased company growth by effectively managing front-of-house areas.
- Established objectives and implemented strategic initiatives to meet revenue and profit targets, ensuring alignment with the organization’s vision for sustained growth.
- Managed front of house areas in a four-Diamond AAA-Rated luxury property.
- Handled communications and correspondences for the inn, spa, and restaurant.
- Coordinated effectively between front office, housekeeping, spa, engineering and dining in order to ensure smooth, cost effective operation.
- Optimized revenue by consistently up-selling and referring the inn's dining and spa services.
Guest Services Supervisor
Affinia Manhattan
New York City
06.2014 - 11.2016
- Responsible for effective operation of front office in this four-star 620-room full-service hotel located in the heart of New York.
- Managed individual and group booking and reservation functions to gain maximum occupancy figures, improving revenue growth and increasing market share.
- Maintained and grew revenue through effective forecasting, projecting sales volumes for new and existing services and clientele, developed plans to increase RevPAR, maintained results through planning, monitoring and operating metrics.
- Increased business development and profits by capturing additional revenues roughly $10,000 per month by up-selling guests room verticals and maintained "Up-Seller of the Month" for six consecutive months.
- Responsible for daily accounts payable and receivable.
- Fostered strong working relationships by coordinating front office, housekeeping, banquets, sales, security, and executive office.
- Acted as Night Manager during overnight hours as needed, including handling of night audit processes.
Education
B.S - Travel, Tourism & Hospitality Management, Adventure and Nature Tourism
Johnson & Wales University
Providence, Rhode Island05.2012
Timeline
Visual Artist/Consultant
Daniel Berman Fine Arts
03.2020 - Current
Residential Real Estate Agent
Loftey
01.2019 - 02.2020
Guest Services Manager
Crowne Pointe Historic Inn & Spa
11.2016 - 11.2017
Guest Services Supervisor
Affinia Manhattan
06.2014 - 11.2016
B.S - Travel, Tourism & Hospitality Management, Adventure and Nature Tourism
Johnson & Wales University
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