Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Sales/Club Attendant
24 Hour Fitness
01.2022 - Current
Enforced club policies consistently to ensure a safe environment for all patrons while adhering to industry regulations as well as company guidelines.
Resolved conflicts among members when necessary, fostering a positive community atmosphere within the club setting.
Maintained a clean and organized club environment, ensuring a welcoming atmosphere for members and guests.
Increased member retention by building strong relationships through attentive listening and personalized assistance.
Enhanced member satisfaction by providing exceptional customer service and promptly addressing their needs.
Streamlined check-in processes, reducing wait times and creating a more efficient flow of traffic within the club.
Acted as a liaison between members and fitness trainers, helping to match clients with the appropriate trainer based on their specific goals and needs.
Supported fitness instructors in coordinating class schedules and room setups, optimizing usage of shared spaces throughout the day.
Established rapport with customers by providing friendly and attentive service.
Engaged in suggestive selling and other sales techniques.
Set up advertising signs and displays on shelves, counters and tables.
Assisted in membership sales efforts by conducting tours of the facility to showcase amenities available to prospective clients.
Facilitated communication between members and staff by addressing concerns or suggestions in a timely manner.
Inspected and tested machinery and equipment to diagnose malfunctions.
Conducted comprehensive evaluations of newly installed systems to ensure proper functionality before handover to customers.
Ensured seamless operations by troubleshooting and resolving complex technical issues in a timely manner.
Jiujitsu and Judo Instructor
Lansang Jiujistu Academy
01.2015 - Current
Facilitated opportunities for students to compete in regional tournaments, showcasing their skills and promoting personal growth through competition experience.
Conducted regular assessments to track individual progress, adjusting lesson plans accordingly for optimal results.
Implemented innovative warm-up routines that prepared students physically and mentally for each class session while maintaining interest levels high.
Organized special workshops focusing on specific techniques or strategies, attracting new participants and boosting overall program attendance.
Developed engaging lesson plans tailored to student needs and interests, resulting in increased motivation and participation.
Strengthened students'' self-confidence through continuous feedback, encouragement, and positive reinforcement of accomplishments.
Promoted safe and supportive learning environment by enforcing strict safety guidelines during training sessions.
Fostered discipline, respect, and teamwork among students by emphasizing importance of these values within Jiu-jitsu culture.
Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
Communicated with parents to keep families informed of student progress and address concerns.
Imparted key etiquette points, discipline, and respect.
Monitored student progress and provided individualized instruction to meet student needs and goals.
Mentored assistant instructors in teaching methodologies and effective communication skills, improving staff performance and cohesion.
Collaborated with fellow instructors to develop innovative teaching methods that enhanced overall class experience for students.
Taught both core principles and fighting techniques to students of all levels.
Chief Steward (Ships Provisions Supervisor)
Seafarers International Union
01.2017 - 01.2021
Assisted in recruiting top talent for stewarding positions, enhancing overall skill set of workforces.
Enhanced guest experience by implementing effective standard operating procedures and maintaining quality services.
Managed diverse team of stewards, promoting effective communication and teamwork among staff members.
Handled escalated customer complaints promptly and professionally, ensuring satisfactory resolutions that reinforced brand loyalty among guests.
Participated in regular management meetings, providing valuable insights and recommendations that positively impacted overall operations.
Contributed to establishment's positive reputation by consistently exceeding guest expectations for service delivery.
Maintained impeccable cleanliness and sanitation standards, adhering to local health regulations and guidelines.
Ensured seamless event execution by coordinating with various departments for logistics, staffing, and other event requirements.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Kitchen Manager
Brass Lamp
01.2016 - 01.2017
Maintained clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Collaborated with front-of-house staff to ensure seamless communication between kitchen team and service areas for optimal guest experiences.
Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Contributed to positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Fostered collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
Oversaw food preparation and monitored safety protocols.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Verified prepared food met standards for quality and quantity before serving to customers.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Line Cook /prep Cook
Michaels Pizzeria
01.2015 - 01.2016
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared and cooked meals according to recipes and customer specifications.
Prepared food items in compliance with recipes and portioning control guidelines.
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Cook / Busboy
EJ MALLOYS (Closed)
01.2014 - 01.2015
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Communicated closely with servers to fully understand special orders for customers.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Kept kitchen clean and organized by performing daily maintenance tasks.
Measured and mixed ingredients according to precise recipes for best results.
Handled high-pressure situations calmly, maintaining professionalism in fast-paced environment.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Line Cook
Fish Tale Restaurant
01.2011 - 01.2014
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain clean and safe working environment, adhering to health and safety guidelines.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared food items such as meats, poultry, and fish for frying purposes.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Enhanced customer satisfaction by consistently delivering high-quality dishes in timely manner.
Addressed customer feedback professionally, implementing improvements where necessary to enhance overall dining experience.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed health, safety and sanitation guidelines while preparing and serving food.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA
01.2008
Skills
Black belt in Judo
Instructor in Jiujitsu and Judo 4years old and up
Basic firefighting (ELCACC-53) cert
Personal safety and social responsibility (ELCACC-359)
First aid and cardiopulmonary resurrection (ELCACC-197)
Food Handlers Card
Membership Sales
Food and Beverage Service
Fitness expertise
Facility Maintenance
Customer Service
Kitchen Operations
Teamwork and Collaboration
Guest service
References
Michael Lansang, 562.221.4787, Lansang Jiujitsu Academy