Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Shift Leader
McAllister's Deli
1165 FM802, Brownsville, TX 78521
03.2023 - Current
Trained new employees and delegated daily tasks and responsibilities.
Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Managed approximately 20 calls and emails per shift, coordinated caterings with customers through phone or email
STUDENT RECRUITMENT STUDENT WORKER
Texas Southmost College
80 Ft Brown St, Brownsville, TX 78520
06.2021 - 06.2022
Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Regularly communicated with management to provide feedback and updates.
Exceeded expectations in work-study role by completing tasks ahead of deadlines consistently, earning praise from supervisors.
SALES ASSOCIATE
Stripes Convenience Store
7951 Southmost Rd, Brownsville, TX 78521
06.2019 - 05.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
CREW MEMBER
McDonald's
4690 Southmost Rd, Brownsville, TX 78521
07.2020 - 04.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Cleaned and maintained all areas of restaurant to promote clean image.