Daniel Bernal-Vigil

• Proactively identified opportunities to upsell additional services based on vehicle needs, boosting overall revenue generation.
• Stayed current on industry developments and latest technologies through continuous learning initiatives.
• Assisted in training new technicians, sharing expertise and best practices for efficient work performance.
• Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
• Supported a positive workplace culture through active collaboration, open communication, and shared responsibility among team members.
• Increased repeat business by establishing positive relationships with customers through exceptional service quality.
• Streamlined service processes for improved work efficiency and reduced vehicle downtime.
• Ensured accurate documentation of all services performed, maintaining comprehensive records for future reference.
• Prioritized tasks effectively to ensure timely completion of all assigned responsibilities under tight deadlines.

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
• Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
• Maximized guest satisfaction by promptly addressing concerns and resolving issues.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Provide A cashier at Sarku Japan is responsible for providing customer service, operating the cash register, and taking phone orders. Other responsibilities include:

Customer service: Providing friendly and professional service

Phone orders: Taking phone orders and handling caller requests

Suggestive selling: Recommending options to customers

Cash register: Operating the cash register and point of sale systems