Daniel Blehm
Kennewick
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated professional with several years of experience and record of success in industry.
Overview
19
19
years of professional experience
Work History
Manager/Supervisor Food Services
Hot Stone, LLC
Kennewick
06.2018 - 06.2025
- Managed staff schedules and coordinated training programs for new employees.
- Oversaw customer service initiatives to improve satisfaction and retention rates.
- Mentored junior staff in best practices for operational excellence and teamwork.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Delegated work to staff, setting priorities and goals.
Cook
Hubby's Pizza
Kennewick
05.2013 - 05.2018
- Prepared pizzas by following recipes and maintaining quality standards.
- Operated kitchen equipment including ovens, mixers, and cutting tools safely.
- Maintained cleanliness and organization of the kitchen workspace at all times.
- Implemented food safety practices in line with health regulations and guidelines.
- Engaged with customers to provide excellent service during busy shifts.
- Trained new staff on kitchen operations and safety protocols effectively.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Paper Route Carrier
Tri-City Herald
Kennewick
03.2006 - 06.2011
- Delivered newspapers daily to designated routes in a timely manner.
- Managed customer subscriptions and handled service inquiries effectively.
- Organized delivery schedules to ensure efficient route planning.
- Maintained accurate records of deliveries and customer information.
- Communicated with customers to address concerns and build relationships.
- Ensured proper handling and storage of newspapers before distribution.
- Resolved conflicts between customers over missed deliveries or payment disputes.
- Delivered newspapers to customers on a daily basis.
- Maintained records of deliveries, collections, and customer information.
- Ensured delivery routes were completed in an efficient manner.
- Organized and bundled papers for delivery.
- Collected payments from customers for subscription services.
- Provided excellent customer service to subscribers.
- Inserted fliers or promotional materials and bagged newspapers to keep content intact.
Education
High School Diploma -
Kennewick High School
Kennewick, WA06-2016
General Studies
Columbia Basin College
Pasco, WASkills
- Staff management
- Customer service
- Compliance enforcement
- Inventory management
- Coaching and mentoring
- Food safety practices
- Problem solving
- Time management
- Leadership skills
- Conflict resolution
- Team mentoring
- Decision-making
- Staff training and development
Timeline
Manager/Supervisor Food Services
Hot Stone, LLC
06.2018 - 06.2025
Cook
Hubby's Pizza
05.2013 - 05.2018
Paper Route Carrier
Tri-City Herald
03.2006 - 06.2011
High School Diploma -
Kennewick High School
General Studies
Columbia Basin College
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