Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Primary Comsec Manager/ In-Country Manager
Global Resource Solutions
12.2022 - Current
Manage the COMSEC program across the country and make decisions in the interest of the country and the program.
Interact with Government officials, high-ranking military members, and civilian personnel to develop strategies and plans to improve the COMSEC program and ensure compliance with international agreements between the country and the U.S.
Maintain records on DIAS, iApp, or other platforms used by the account.
Conduct secure equipment (e.g., secure telephone and encryption devices) and classified keying material inventories, inspections, and other COMSEC-related support and oversight functions.
Following NSA guidelines along with military rules and regulations.
Perform site certifications for COMSEC material storage using the NAG-14C and all other Physical security policies used by USCENTCOM.
Install secure telephone equipment (STE) and coordinate the delivery of encryption device(s) and keying material to select Information Technology (IT) specialists maintaining classified networks.
Administer and sign for a Top Secret inventory and document control program to account for COMSEC equipment and materials.
Over 5000 pieces of equipment nationwide with an estimated value of $1.3 billion.
Conducted inventories per agency policy and reported any discrepancies to government agencies involved.
Courier classified information and author receipts for classified materials.
Ensure that all the other members of the COMSEC team comply with Automated Information Systems Security requirements related to COMSEC duties.
Ensure designated Program Security Officers have issued proper physical security accreditation for supported facilities.
Working alongside different agencies and military departments to ensure guidelines are followed
Train personnel in COMSEC procedures and the use of related equipment
Mentor and assist COMSEC team members to achieve goals set forth by the program manager and individual goals that the individual or his supervisor may set.
Customer Service/ Project Manager
Aerovironment
Petaluma, CA
02.2022 - 12.2022
Liaison between Latin American customers and the company in all aspects of operations, logistics, acquisitions, upgrades, and program development
Maintain active communication with suppliers, agencies, and other sectors involved in the program, including the U.S.
Advise government officials and government officials from various countries assigned to the program.
Processing of requests from customers, both internal and external, via phone, email, or in person for support, acquisitions, upgrades, or technical procedures within ITAR regulations.
Process requests using repair centers, asset management, and business processes/technology.
Coordinate resources within the company to effectively complete customer inquiries on time.
Document all interactions in the designated customer service database and conduct bi-weekly briefings to the upper management echelon to ensure progress within the program and customer relations.
Resolve any open customer service issues related to the program utilizing all the sections involved in acquisitions, repairs, and requests from customers and the multiple DOD organizations in charge of supporting the Latin American counterparts.
Responsible for building, maintaining, and creating new professional relationships with customers and their accounts through open and interactive communication.
Responsible for maintaining high professionalism and rapport with existing clients and developing new opportunities while representing the company abroad.
Managed the entire UAS program with Mexico, valued at over $1.1 Billion.
On-site crew member in support of deployed (OCONUS) UAS flight operations, over 2500 flight hours performing aircraft/sensor operations, mission coordinator activities, maintenance, and logistical tasks supporting the Jump-20 system.
Serve as a Subject Matter Expert on all aspects of UAS operations.
Over 2500 hours of experience with Piccolo Command Center, including shooting, programming, and testing.
Participate in daily flight operations, site stand-ups, and interface with customers.
Additional duties include emplacement, displacement, inspection, and repair of associated equipment and proper notation of logbooks and flight records.
Responsible for data management and generation, providing general logistics functions, and maintaining site support equipment.
Troubleshoot technical problems and issues and determine technical solutions.
Practice and employ ISO 9001 principles and concepts.
Managing training and internal certification of operations staff without a designated Crew Training Supervisor.
Ensuring the availability of all operations of a competent crew.
Ensuring that all aircraft operators and technicians maintain currency detailed in the SOP.
Reviewing standard operating procedures (SOP) and operational checklists to ensure practices are safe and efficient.
Maintaining a complete and up-to-date reference library of operational documents the FAA requires for the class of operations conducted.
Assist in the contractual arrangement of SUAS.
Oversight of all flight activities at the deployment site location.
Examine all relevant mission factors and environmental conditions before issuing a go/no-go decision for each MEUAS flight mission.
Complete airspace control planning mission logs, updating local air traffic control cards as necessary.
Monitor missions and events supporting customer requirements, airspace actual weather conditions, forecast weather updates, and all available communications methods, including computer networks and Microsoft (MS) Outlook email accounts.
Direct liaison with the customer to ensure the asset supports their need and intent.
Perform maintenance operations.
Coordinate all maintenance performed on the JUMP-20 system and support equipment.
Ensure all parts and procedures are maintained per the SOP and AeroVironment guidance, training, and manuals.
Ensure all required files, publications, and records are on hand and adequately maintained with the Flight Operations Manager.
Ensure compliance with all guidance from the Site Lead.
Ensure maintenance is conducted safely.
Ensure all equipment requiring calibration is tracked and adequately maintained.
Maintenance hanger, ops tent, and any storage location inspections and accountability.
Ensure Fort maintenance and inventory functions are kept up to date.
Proper upkeep and maintenance of the 6-part binder for the site.
Issuing, destroying, and storage of required keys (COMSEC CRO).
This includes generating and properly filing forms (SF-701, SF-702, SF-153, AFCOMSEC form 16, ETC).
Work alongside COMSEC office CRO-20 at MacDill AFB to ensure proper compliance with COMSEC requirements.
Transfer keys from the DMD Machine to the SKLs to properly fill devices (KG250xs and SAASM DGPS receivers).
Set up and operate the vIper phones to receive and transmit keys with the CRO-20 office.
Properly maintain all COMSEC equipment on site to prevent damage or misplacement of equipment.
Inventory and audits daily or when instructed by the CRO-20 office.
Follow all training and procedural requirements from the guidance published through the CRO-20 office.
On-site member supporting deployed (OCONUS) UAS flight operations, over 1500 flight hours performing aircraft/sensor operations, mission coordinator activities, maintenance, and logistical tasks supporting the Aerosonde Mk 4.7 UAS system.
Serve as a Subject Matter Expert on all aspects of UAS operations
Over 1500 Hours of experience with Piccolo Command Center, including troubleshooting, programming, and testing.
Participate in daily flight operations, site stand-ups, and interface with customers.
Additional duties include emplacement, displacement, inspection, and repair of associated equipment and proper notation of logbooks and flight records.
Responsible for data management and generation, providing general logistics functions, and maintaining site support equipment.
Troubleshoot technical problems and issues and determine technical solutions.
Practice and employ ISO 9001 principles and concepts.
Managing training and internal certification of operations staff in the absence of a designated Crew Training Supervisor.
Ensuring the availability of all operations of a competent crew.
Ensuring that all aircraft operators and technicians maintain currency detailed in the SOP.
Reviewing standard operating procedures (SOP) and operational checklists to ensure practices are safe and efficient.
Maintaining a complete and up-to-date reference library of operational documents required by the FAA for the class of operations conducted.
Assist in the contractual arrangement of SUAS.
Conduct and be the authority for Flight Readiness Reviews (FRR).
Oversight of all flight activities at the deployment site location.
Examine all relevant mission factors and environmental conditions before issuing a go/no-go decision for each MEUAS flight mission.
Complete airspace control planning mission logs, updating local air traffic control cards as necessary.
Monitor missions and events supporting customers' requirements, airspace actual weather conditions, forecast weather updates, and all available communications methods, including computer networks and Microsoft (MS) Outlook email accounts.
Direct liaison with the customer to ensure the asset supports their need and intent.
Field Engineer/Site Lead
Bravura Information Technology Systems
08.2018 - 09.2019
Lead aerostat efforts supporting Persistent Threat Detection System (PTDS) at designated Forward Operating Bases and Combat Outposts for Operation Resolute Support.
Over 2500 hours operating sensors and cameras MX-15, MX-20, MX-20D, MX-25.
Demonstrated a keen ability to gauge aerostat system flight characteristics based on weather forecasts and provided mission coverage for ISAF forces.
Directed launch and recovery operations, troubleshot and repaired aerostat avionic systems, performed pre-launch and post-flight inspections, and fiber optic splicing.
Completed Persistent Threat Detection System (PTDS) Operator/Maintainer Course.
Delivered flight support, interpretation, and delivery of Full Motion Video (FMV), One System Remote Video Terminal (PSRVT), PSDS2, and avionics payload data.
Operated and maintained UTAMS Indirect Fire (IDF) acoustic systems, Flight Termination, RF Telemetry, Expandable Unattended Sensors (EUGS) and GPPS calibration, High Antennas for Radio Communications (HARC), the operation of the CLAW II and JSWS workstations, EOW IR, EON use on MX-15, MX-20, MX-20D, MX-25 cameras, Precision Fire Manager (PFM), installation of Remote TOC Extension Kit (RTEK) and fiber optic transmission (analysis, splicing, and termination).
Analyzed and troubleshot aerostat and surveillance system equipment in avionic systems and integrated test systems (INS) and removed, installed, checked, and repaired avionic systems and line replaceable units (LRU).
Operated and maintained ground support equipment such as JLG High Lift, forklift, John Deere Gator, and 70k generators.
Maintenance consists of periodic maintenance/inspection and unscheduled maintenance due to malfunctions and breakdowns.
General Manager/Mitigation Manager
Colony Home Maintenance and Repair Services
Temecula, CA
02.2018 - 08.2018
Managed and controlled personnel and project timelines for ongoing projects, including budgets, material delivery, subcontractors, and customer service.
Working directly with the owner to calculate project pricing and procedures to create operating procedures for the company and personnel.
Successful completion of over 167 projects, including repairs and commercial relationships with more prominent companies needing maintenance and supervision of equipment and structural safety.
Personnel management of 7 employees, including personal and financial matters.
Successful completion of projects following guidelines of the state of California to include equipment maintenance and safety checks of personnel and equipment.
Lead Technician
Handyma’am Inc
Vista, CA
06.2017 - 02.2018
Manage and control all aspects of ongoing projects, including personnel, material delivery, accountability, and customer service, including initial contact with customers, walk-throughs, estimates, and contract writing.
Successful completion of over 70 projects, including repairs to residential units without mishaps.
Completing over 960 man-hours without safety mishaps or complaints.
In charge of 3 more employees, ensuring proper completion of tasks while ensuring all guidelines and regulations enforced in California are followed and applied throughout the construction projects.
Combat Engineer
United States Marine Corps
08.2008 - 09.2016
Maintenance and preventative measures of equipment in the Engineer Platoon, including generators, heavy equipment, and electrical equipment, including distributing panels in the country.
Heavy equipment safety checks to include hydraulic lines and proper operation of controls and engine components of each vehicle.
Maintenance and repairs of generators and flood lights, including essential maintenance and minor repairs, including changing internal parts and cable safety checks.
Accountability of military-grade gear valued over $10,500.000.00.
Responsible for safety procedures, enforcing safety manuals and regulations, and adequately operating machinery and weaponry.
Supervise and participate in construction projects, maintaining quality standards throughout the process.
Head of security teams and security procedures throughout training events and deployments for the Platoon.
Conducted deployments without incidents.
Became head advisor in construction for the MEU while forward-deployed
Conducted Joint task missions along the Afghan National Army from 2011-2012.
Conducted a Joint Mission to Expand a Drone Base in Djibouti, Africa, 2014-2015.
Security SME, while forward deployed, conducted over 40 missions mishap-free.
Explosives Knowledge and application during deployments, including IED detection and sweeping during foot patrols.
Responsibilities included the Defense Biometric Identification System, escorting all unauthorized personnel, maintaining the Employee login database, coordinating all work orders, securing all access-controlled points, monitoring security cameras, conducting all security operations, and screening subcontractors using Visual Compliance.
Education
Bachelor of Science - Business Administration
Palomar College, Southern New Hampshire University
Manchester, NH
12.2024
Skills
Training & Mentoring
Project Management
Strategic Planning
Troubleshooting / Diagnostics
Emergency Response Planning
Aviation Systems
Blueprints & Wiring Schematics
Maintenance Inspections
Electronic Systems Testing
Geographical Information System
Logistics Management
Leadership and Management
Oracle & MS Office Suite
Sensor Operator L3 Cameras
Electronic warfare payloads operation and troubleshooting
Certification
COMSEC/CRO
Security Assistance Management Information System (SAMIS)
Project Manager for Latin America, NSA IAEC-2112 (Certified Comsec Manager)
COMSEC CRO
ITAR
Jump 20 Aircraft Operator
Jump 20 Aircraft Mechanic
Aircraft Operator Aerosonde Operations
Mission Coordinator Aerosonde Operations
Flight Crew Chief Aerosonde Operations
Persistent Threat Detection System (PTDS) Operator/Maintainer Course