Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Lowes
Fenton, MO
03.2019 - 08.2020
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Team Member
Pizza Hut
Fenton, MO
05.2014 - 03.2019
Addressed and resolved customer complaints in polite and professional manner.
Operated register and phones to process payments and collect cash payment for order totals.
Ensured all orders where correct and fulfilled in a timely manner.