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Hi, I’m
Daniel Bowles
Assistant Manager/Delivery Driver
Belfast,TN
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Motivated Assistant Manager/Delivery Driver with 11 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Team player, well versed in working in a fast paced environment. Experienced in the delivery field as well, taking and delivering orders in a timely safe manner. Highly motivated and willing to learn new skills, ideas, practices, etc. Dependable as someone you can count on to be at work each and every day on time or early with a positive attitude, smile on my face, and ready to work.
Overview
11
years of professional experience
Work History
Domino's PizzaLewisburg, TN
Assistant Manager/Delivery Driver
02.2013 - Current
Job overview
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Notified customers of delays to decrease calls to support.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
- Presented order bills and collected payments for deliveries.
Education
Marshall County High SchoolLewisburg, TN
High School Diploma
05.2009
Washtenaw Community CollegeAnn Arbor, MI
Some College (No Degree) from Business
Columbia State Community CollegeLewisburg, TN
Some College (No Degree) from Business
Skills
- Task Delegation
- Sales Monitoring
- Employee Performance Evaluations
- Operations Management
- Recruiting and Interviewing
- Product and Service Knowledge
- Cost Reduction
- Employee Scheduling
- Money Handling
- Sales Strategies
- Staff Supervision
- Sales Reporting
- Schedule Oversight
- Staff Management
- Orientating and Training
- Customer Rapport
- Retail Operations Management
- Sales Growth
- Customer Relations
- Product Branding
- Team Motivation
- Payment Collection
- Mileage Tracking
- Dispatch Communication
- Vehicle Maintenance
- GPS Navigation
- Quality Assurance
- Order Verification
- Doubles and Triples Specialist
- Excellent Sense of Direction
- Local Delivery
- Time Management Skills
- Positive Attitude
- Responsible Driver
- Route Management
- Dependable and Reliable
- Documentation and Reporting
- Defensive Driving
- Vehicle Inspections
- Defensive Driver Training
- Stocking and Inventory
- Valid Driver's License
- Clean Driving Record
- Attention to Detail
- Vehicle Cleaning and Maintenance
- Safe Driving Record
- Teamwork and Collaboration
- Complex Problem-Solving
- Local Routes Understanding
- Clean MVR
- Customer Service
- Completing weekly food truck orders
- Completing weekly coca cola orders
- Accurate inventory counts
- Implementing loss prevention measures
- Maintaining nothing less than a 100 in any and all health inspections along with very high scores in Eco Sure and quarterly Evaluation reports
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchPaid time offInterests
Accomplishments
- Supervised team of 28 staff members of a high volume sales store (3rd out of 59 regional stores)
- Documented and resolved customer care cases which led to repeat customer orders.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Multiple 100 health inspector scores
- Multiple 100 Eco Sure Scores
- Multiple 100 Overall Evaluations Report scores
- Delivery expert award
- Fastest pizza maker award
- Multiple employee of the month awards
- Pizza college graduation certificate
Timeline
Assistant Manager/Delivery Driver
Domino's Pizza
02.2013 - Current
Marshall County High School
High School Diploma
Washtenaw Community College
Some College (No Degree) from Business
Columbia State Community College
Some College (No Degree) from Business