Daniel Boyd
Alpharetta,GA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over two year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Logistics Sales Manager
Nolan Transportation Group, LLC
01.2023 - Current
- Held daily check-ins with team members to set objectives and monitor progress on team's sales pipelines.
- Guided feedback gathered through field activity, such as daily call count, and daily sales numbers, to executive leadership, helping inform future of strategy.
- Played an integral role in resolving customer satisfaction issues by analyzing customer feedback and implementing process improvements, resulting in a 30% increase in loads from customer.
- Managed sales team to achieve growth and hit sales targets using monthly goal meetings, daily calls, and sales expectations.
- Boosted operational efficiency by regularly analyzing data, identifying areas for improvement, and implementing action plans.
- Streamlined freight operations by implementing efficient processes and procedures.
- Conducted regular performance reviews, providing constructive feedback to support staff development in freight brokerage sales.
Freight Broker Agent
Nolan Transportation Group, LLC
05.2022 - 01.2023
- Coordinated seamless transportation solutions for complex projects involving multiple carriers or modes of transport.
- Achieved over $200,000 in revenue growth within the first 6 months, enhancing my customer relationships by understanding their needs and offer the most effective solutions.
- Utilized expertise in company offerings of freight services to assess client requirements and suggest effective SaaS solutions, contributing to a 20% boost in customer lifetime value and a 25% growth in referral business.
- Minimized shipment delays by proactively monitoring carrier performance and addressing potential issues early on.
- Increased client retention rate by consistently delivering exceptional customer service throughout the entire shipping process.
- Managed high-volume accounts, providing personalized service to meet specific client needs and preferences.
- Evaluated market trends to strategically target untapped opportunities within the freight brokerage industry.
Event Manager
Bean in the Borough
05.2021 - 04.2022
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Monitored event activities to ensure compliance with applicable regulations and laws, the satisfaction of participants, and resolution of any problems that arise.
- Conferred with staff at a chosen event site to coordinate details.
Business Partner - Director of Operations
Hand in Hand Studios
12.2018 - 04.2021
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
- Managed cross-functional teams to deliver high-quality projects on time and within budget.
- Identified prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Coordinated a multi-faceted trade show exhibit, guiding team members to effectively convey the value proposition of video services and achieving a 20% uptick in customer inquiries.
Education
Bachelor of Science Business Administration - Accounting
Western Governors University
Salt Lake City, UT05.2025
Completed Coursework Towards - Film And Video Production
Georgia Film Academy
Atlanta, GA05.2020
Completed Coursework Towards - Psychology
Kennesaw State University
Kennesaw, GA12.2018
Skills
- Supply Chain Management
- Customer Account Management
- Sales Strategy Development
- Problem-Solving Abilities
- Scrum Methodologies
- Logistics Optimization
- Financial Acumen
- Shipment Tracking
- Load Planning
- Salesforce Proficiency
- Tableau Analytics
- Employee Management
Certification
Scrum Master (CSM)
Timeline
Logistics Sales Manager
Nolan Transportation Group, LLC
01.2023 - Current
Freight Broker Agent
Nolan Transportation Group, LLC
05.2022 - 01.2023
Event Manager
Bean in the Borough
05.2021 - 04.2022
Business Partner - Director of Operations
Hand in Hand Studios
12.2018 - 04.2021
Bachelor of Science Business Administration - Accounting
Western Governors University
Completed Coursework Towards - Film And Video Production
Georgia Film Academy
Completed Coursework Towards - Psychology
Kennesaw State University