Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Breheny

Fort Myers,FL

Summary

Dynamic and customer-focused professional with extensive experience at Pinch A Penny Pool Patio Spa. Proven track record in cash handling and conflict resolution, consistently enhancing customer satisfaction. Recognized for building strong customer relationships and maintaining a clean, organized environment, ensuring a positive shopping experience. Reliable team player committed to excellence.

Overview

6
6
years of professional experience

Work History

Cashier/Shelf Stocker

Pinch A Penny Pool Patio Spa
10.2023 - 06.2024
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained clean and organized sales floor to enhance customer experience.
  • Assisted customers with product inquiries and recommendations, fostering positive relationships.
  • Conducted inventory checks to ensure product availability and accuracy.
  • Welcomed customers and helped determine their needs.
  • Resolved customer complaints effectively, ensuring satisfaction and retention.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cashier

Tropical Smoothie
05.2021 - 09.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash drawer, ensuring accuracy in daily cash balancing.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Collaborated with team members to maintain clean and organized checkout area.
  • Trained new staff on register operations and customer service protocols.
  • Resolved customer complaints swiftly, fostering loyalty and satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.

Host

Chili's Bar and Grill
12.2018 - 04.2021
  • Greeted and seated guests promptly, enhancing overall dining experience.
  • Managed reservations and waitlists efficiently, optimizing table turnover.
  • Coordinated with servers and kitchen staff to ensure smooth service flow.
  • Assisted in training new hosts, promoting teamwork and customer service standards.
  • Resolved guest inquiries and concerns swiftly, maintaining high satisfaction levels.
  • Monitored dining area for cleanliness and organization, ensuring welcoming atmosphere.
  • Utilized POS system for accurate tracking of guest seating and preferences.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.

Education

College Level Prep Classes

De La Salle
Chicago, IL
05-2006

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Merchandise restocking

Timeline

Cashier/Shelf Stocker

Pinch A Penny Pool Patio Spa
10.2023 - 06.2024

Cashier

Tropical Smoothie
05.2021 - 09.2022

Host

Chili's Bar and Grill
12.2018 - 04.2021

College Level Prep Classes

De La Salle

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Daniel Breheny