Proven leader in operations management, adept at steering large teams towards peak performance and operational efficiency. At Labatt Food Service/Zanios Foods, spearheaded warehouse expansions to support a 567% sales increase, demonstrating exceptional problem-solving and team leadership skills. Excelled in high-stakes environments, ensuring compliance and surpassing audit standards, with a commitment to employee development and conflict resolution.
Overview
35
35
years of professional experience
Work History
Operations Manager
Labatt Food Service/Zanios Foods
01.1994 - 05.2024
Managed operations staff of 100+ and kept employees compliant with company policies and procedures.
Lead three expansions of warehouse increasing capacity from 60,000 sq. ft. to 220,000 sq. ft., supporting sales growth from $30M to $200M
Responsible for maintenance and operations of approximately 50 pieces of warehouse equipment (forklifts, pallet jacks, tuggers, center rides)
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Established positive and effective communication among unit staff and organization leadership (local/corporate), reducing miscommunications, and missed deadlines.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.