Daniel Brooks
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Loan Officer
Network Funding LP
02.2021 - Current
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Collaborated with other departments to promptly process loan applications.
- Examined customer loan applications for loan approvals and denials.
Senior Mortgage Loan Officer
Colina Mortgage
06.2021 - 01.2022
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Loan Officer
Crosscountry Mortgage Inc
01.2019 - 06.2021
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Advised clients on mortgage, education and personal loans.
- Recommended loan approvals and denials based on customer loan application reviews.
Loan Partner
Envoy
08.2012 - 01.2019
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Participated in industry events and conferences to build relationships and gain market intelligence.
Education
High School Diploma -
Cypress Creek High School
Houston, TX05.2004
Skills
- Client Relations
- Experian Transact SM
- Sales Expertise
- Creative Solutions
- Client Interviews
- Retail Mortgages
- Payment Schedules
Timeline
Senior Mortgage Loan Officer
Colina Mortgage
06.2021 - 01.2022
Loan Officer
Network Funding LP
02.2021 - Current
Loan Officer
Crosscountry Mortgage Inc
01.2019 - 06.2021
Loan Partner
Envoy
08.2012 - 01.2019
High School Diploma -
Cypress Creek High School
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