Daniel Brown
Brooklyn
Summary
Dynamic leader with proven expertise in policy development and decision-making, honed across roles at US Express Logistics Inc and beyond. Excelled in creating safe, efficient work environments, significantly improving operational outcomes. Skilled in expectation setting and recruiting, adept at driving team performance and achieving strategic goals with a focus on safety and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Manager/Safety Supervisor
US Express Logistics Inc
07.2019 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Operations Manager
Advacare Systems Inc
05.2013 - 06.2019
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Owner/Operator Truck Driver
Daniel Brown LLC
01.2004 - 03.2013
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Education
High School Diploma -
Brooklyn High School
Brooklyn OH06-1993
Skills
- Expectation setting
- Policy and procedure development
- Recruiting and interviewing
- Goal setting
- Decision-making
Timeline
Manager/Safety Supervisor
US Express Logistics Inc
07.2019 - Current
Operations Manager
Advacare Systems Inc
05.2013 - 06.2019
Owner/Operator Truck Driver
Daniel Brown LLC
01.2004 - 03.2013
High School Diploma -
Brooklyn High School
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