Daniel Browne
Turnersville,NJ
Summary
Accomplished Regional Manager and Landscaping Crew Leader with a proven track record at American Sound and Mark's Lawn Care, enhancing team performance and client satisfaction. Expert in sales development and staff management, increased revenue by 300% within 2 years. Skilled in heavy machinery operation and fostering strong customer relationships through exceptional service and communication.
Overview
31
31
years of professional experience
1
1
year of post-secondary education
Work History
Landscaping Crew Leader
Mark's Lawn Care
04.2018 - Current
- Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
- Increased client retention rates by proactively addressing concerns and offering solutions that exceeded expectations.
- Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
- Mentored new team members on industry best practices, leading to a more knowledgeable workforce capable of handling complex projects independently.
- Reduced equipment downtime by performing routine maintenance on tools and machinery, resulting in uninterrupted productivity.
- Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
- New client acquisitions and increased revenue by 300% within 2 years of hire.
Regional Manager
American Sound
05.1993 - 02.2018
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Education
Some College (No Degree) - Architectural Drafting Technology
Community College of Philadelphia
Philadelphia, PA 09.1992 - 05.1993
High School Diploma -
Frankford High School
Philadelphia, PA06.1992
Skills
- Heavy machinery
- Task Delegation
- Strong Work Ethic
- Customer Service
- Responsible and Punctual
- Flexible and Adaptable
- Staff Management
- Goals and performance
- Asset Control
- Sales Development
- Sales management
- Sales expertise
Timeline
Landscaping Crew Leader
Mark's Lawn Care
04.2018 - Current
Regional Manager
American Sound
05.1993 - 02.2018
Some College (No Degree) - Architectural Drafting Technology
Community College of Philadelphia
09.1992 - 05.1993
High School Diploma -
Frankford High School
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