Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Daniel Buchanan

Laurel,MD

Summary

Dynamic and detail-oriented professional with a proven track record at Exela Technologies, excelling in efficient document management and sensitive data protection. Adept at enhancing data accuracy and fostering client interactions, I bring strong analytical skills and a commitment to excellence in high-pressure environments. Recognized for maintaining confidentiality and improving operational efficiency.

Offering reliability and keen interest in developing within clerical environment. Brings understanding of administrative procedures and ability to quickly learn and adapt to new office software and data entry tasks. Ready to use and develop organizational and communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Clerk

Exela Technologies
07.2024 - Current
  • Supported team members with various administrative tasks, contributing to a well-functioning office environment.
  • Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
  • Improved data accuracy by diligently maintaining records and updating information in databases.
  • Assisted with financial tasks including invoice processing, expense tracking, and budget preparation to maintain accurate financial records.
  • Lift large trays/tubs of mail and heavy packages
  • Handle time-sensitive and confidential mail
  • Maintain all logs and reporting documentation;
  • Participate in cross-training and assist other teams during slow periods
  • Adhere to all safety procedures
  • Comply with all established OSHA health, safety and security standards associated with a hazardous work environment
  • Consistently adhere to business procedure guidelines; Pay attention to detail and note any inconsistencies
  • Maintain the highest levels of customer care while demonstrating a friendly, energetic and positive attitude
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment

Retail Associate

Nike
02.2023 - 03.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
  • Bringing your positive attitude and passion to your teammates and customers every day
  • Making customers feel welcome, that you care about their fitness wants and needs, and exceed their expectations at every step of their journey
  • Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
  • Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
  • Showing up for your teammates by attending store events

Unarmed Security Guard

Scorpion Protective Services
11.2021 - 01.2022
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.

Warehouse Associate

Lansing Building Products
10.2021 - 01.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
  • Live our mission statement centered on our values of respect, service, and excellence
  • Greet customers, pick tickets, and load/unload customer and company trucks
  • Utilize handheld RF scanners to move, track, and manage products through our Warehouse Management System (TWL)
  • Verify accuracy of orders picked and shipments received
  • Lift and move boxes of building materials weighing up to 70 pounds
  • Keep warehouse clean and orderly

Education

Associate of Science - Computer Science

Fort Scott Community College
Fort Scott, KS
05-2022

Skills

  • Microsoft Office Proficiency

  • Efficient Document Management

  • Sensitive Data Protection

  • Efficient Document Scanning

  • Data Analysis

  • Efficient Data Entry

  • Dynamic Concept Development

  • Skilled in Client Interaction

  • Detail-Oriented Approach

  • Postal Operations Coordination

  • Cash Management

  • Effective Call Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Microsoft Office Specialist (MOS) - Microsoft.
  • Document Control Certificate – AIIM.
  • Forklift Certification
  • Digital Marketing Certificate Program- American Marketing Association.
  • Time Management Certification - AMA (American Management Association).
  • Data Entry Certification - ExpertRating.
  • Certified Information Professional (CIP) - AIIM (Association for Intelligent Information Management).
  • Basic Office Systems & Technology Certificate – National Career Certification Board.
  • Communication Skills Certification – Toastmasters International.

Languages

English
Native or Bilingual

Timeline

General Clerk

Exela Technologies
07.2024 - Current

Retail Associate

Nike
02.2023 - 03.2024

Unarmed Security Guard

Scorpion Protective Services
11.2021 - 01.2022

Warehouse Associate

Lansing Building Products
10.2021 - 01.2022

Associate of Science - Computer Science

Fort Scott Community College

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Daniel Buchanan