Ambitious Store Manager, Self-motivated and driven to succeed. Offering over 16 years of service in the Food service industry industry. Accomplishments, Store of the Year 2019 Twin Falls, ID and ranked second in 2020. Skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees, vendors and senior management.
Overview
15
15
years of professional experience
Work History
Senior Assistant Store Manager/ Branding Captain
US Foods CHEF'STORE
Twin Falls, ID
09.2015 - Current
Educated customers on promotions to enhance sales.
Supervised and evaluated staff of over 10 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Oversaw and managed operational and financial projects to deliver on time and within budget limitations.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning
Assistant Store Manager
Smart Foodservice Warehouse Stores LLC
Santa Rosa, Ca
10.2007 - 08.2015
Direct Inventory projections and ordering for all departments weekly.
Track customer purchases and forecast future orders with emphasis on long-term inventory control to maximize profit.
Lead Santa Rosa team to become our companies number 1 location for sales by adding over $350,000 in weekly sales in five years.
Manage proper disposal of Hazardous waste in accordance with state laws.
Plan seasonal ordering to ensure adequate inventory during peak months.
Paying attention to seasonal items and having adequate inventory in store.
Special attention to shrink control with proper rotation of perishable and slower moving products.
Supervised and coordinated work of 22 employees including department leads to optimize productivity and enhance sales results.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Bachelor of Science - Communications, Business
Boise State University
Boise, ID
05.2022
Associate of Applied Science - Business Management And Entrepreneurship
College of Southern Idaho
Twin Falls, ID
05.2020
Certificate - Business Management And Entrepreneurship
College of Southern Idaho
Twin Falls, ID
12.2019
Skills
Team Leadership
Decision Making
Customer Relations
Software Applications
Client Relationships
Communication Skills
Product Sales
Profitability And Revenue Generation
Training And Mentoring
Business Development
Team Building
Cost Analysis and Savings
Purchasing And Planning
New store openings
Branding strategy development
Store operations
Timeline
Senior Assistant Store Manager/ Branding Captain
US Foods CHEF'STORE
09.2015 - Current
Assistant Store Manager
Smart Foodservice Warehouse Stores LLC
10.2007 - 08.2015
Bachelor of Science - Communications, Business
Boise State University
Associate of Applied Science - Business Management And Entrepreneurship
College of Southern Idaho
Certificate - Business Management And Entrepreneurship
7th Gade Math Teacher, 8th Grade Head Football Coach, 7th and 8th Grade Track Coach, School ISAT Coordinator at Twin Falls School District7th Gade Math Teacher, 8th Grade Head Football Coach, 7th and 8th Grade Track Coach, School ISAT Coordinator at Twin Falls School District