Daniel Bundi Nyamu
Turnkey Africa LTD, Outlier, RWS
Federal Way,Kenya
1
Certification
11
years of professional experience
An IT Business Analyst with over 5 years of experience leading technology-driven initiatives, managing cross-functional teams, and overseeing SaaS-based solution implementations. Adept at project planning, budgeting, and stakeholder engagement to ensure the successful delivery of IT solutions. Strong background in business analysis, Agile methodologies, and data-driven decision-making, with expertise in system integrations, risk management, and IT process optimization. Proven ability to translate business needs into scalable IT solutions, ensuring alignment with enterprise architecture and strategic goals.
Work History
IT Freelance Consultant
1 Year 11 Months- Consulted on IT system implementation projects, ensuring smooth customer onboarding and technology adoption for SaaS solutions.
- Developed comprehensive business process documentation and IT system workflow guides to enhance client understanding.
- Delivered freelance data analytics and reporting services, using SQL and Power BI to generate insights for business intelligence projects.
- Assisted with training artificial intelligence models and conducting data analysis tasks. Supported team members in collecting and processing data for AI training initiatives.
Customer Success Manager & Team Lead Analyst
1 Year 8 Months- Led multiple IT projects for enterprise clients, managing end-to-end SaaS solution deployments, system integrations, and custom implementations across diverse industries.
- Developed project roadmaps, timelines, and budgets, ensuring alignment with stakeholder expectations and business objectives.
- Coordinated cross-functional teams (engineering, support, and product management) to define business requirements and oversee project execution.
- Led a team of 4 analysts using Agile methodologies, conducting daily stand-ups, tracking OKRs, and managing sprint cycles for continuous project improvement.
- Created detailed project reports, risk assessments, and status updates, enabling data-driven decision-making for senior leadership.
- Spearheaded the adoption of performance dashboards using Power BI, improving visibility into project KPIs and resource allocation.
Entry Business Analyst
1 Year 5 Months- Collaborated with stakeholders to gather and document business requirements, ensuring accurate translation into functional specifications for IT development.
- Coordinated system testing and user acceptance testing (UAT) to confirm software met specified business needs before implementation.
- Oversaw project ticket management and backlog prioritization using Jira, ensuring efficient issue resolution in collaboration with engineering teams.
- Engaged in agile ceremonies, including sprint planning, retrospectives, and daily stand-ups, to ensure effective tracking of progress and resolution of impediments.
- Conducted comprehensive data analysis, empowering cross-functional teams to make strategic IT project decisions.
Office Administrator
3 Years 11 Months- Oversaw front office operations and ensured accuracy of financial and student records.
IT Intern
2 Months- Assisted in managing administrative tasks, acquiring essential skills in organizational frameworks.
- Facilitated implementation of a new hospital management system to enhance operational efficiency.
- Oversaw monitoring, management, and setup of hospital-wide computer network infrastructure.
Education
B.Sc. - Computer Science
CISCO CCNA Certificate
Certificate in Computer Skills
Skills
IT Project Management & Program Strategy
Agile & Scrum Methodologies (Sprint Planning
Daily Stand-ups
Retrospectives)
Stakeholder Engagement & Change Management
Budgeting
Forecasting & Resource Allocation
Business Analysis & Requirements Gathering
IT Solution Design & Enterprise Architecture Alignment
System Integration & SaaS Implementation
Risk Management & Compliance
Data Analytics & Performance Reporting (SQL
Power BI
Excel)
Project Management Tools (JIRA
Trello
Confluence
MS Project)
Certification
- Project Management Certification (Planned for 2025)
- Microsoft Excel Advanced
- Zendesk, Jira, Microsoft Office Suite
Languages
English (Fluent)
Swahili (Native)
Timeline
IT Freelance Consultant
Turnkey Africa LTD, Outlier, RWS
09.2024 - CurrentRead More
Customer Success Manager & Team Lead Analyst
Turnkey Africa Ltd
12.2022 - 08.2024Read More
Entry Business Analyst
Turnkey Africa Ltd
06.2021 - 11.2022Read More
Office Administrator
Goodwalk Academy
01.2017 - 12.2020Read More
IT Intern
PCEA Kikuyu Hospital
06.2015 - 08.2015Read More
Jordan Computer College
Certificate in Computer Skills
Read More
Institute of Advanced Technology
CISCO CCNA Certificate
Read More
Laikipia University
B.Sc. from Computer Science
Read More