Daniel Burgess
Norman
Summary
Seasoned General Project Manager with comprehensive background in project planning, execution, and delivery. Strengths lie in strategic thinking, problem-solving, and decision-making abilities; coupled with strong leadership skills and team coordination. Demonstrated success in driving efficiency and productivity through process improvements and innovative strategies at previous work engagements.
Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work History
General Project Manager
Jackson Construction
Norman
05.2023 - 12.2025
- Managed project timelines and ensured adherence to construction schedules.
- Coordinated team meetings to discuss project goals and progress updates.
- Oversaw resource allocation and maintained supplies for ongoing projects.
Lead Plumber
Spor Plumbing
Norman
01.2019 - 11.2022
- Supervised plumbing installations and repairs for residential and commercial clients.
- Trained junior plumbers on best practices for safety and quality standards.
- Managed inventory of plumbing supplies and tools to ensure project readiness.
- Conducted site inspections to assess plumbing systems and recommend improvements.
- Collaborated with team members to troubleshoot complex plumbing issues efficiently.
- Ensured compliance with local plumbing codes and regulations during all projects.
Lead Plumber
Bailey Brothers Plumbing, Heat and Air
Yukon
03.2014 - 12.2018
- Supervised plumbing installations and repairs for residential and commercial clients.
- Collaborated with team members to troubleshoot complex plumbing issues efficiently.
- Trained junior plumbers on best practices for safety and quality standards.
- Implemented preventive maintenance programs to enhance system reliability for clients.
- Resolved customer complaints related to plumbing services provided in a timely manner.
- Scheduled and coordinated plumbing repairs with other trades personnel when necessary.
- Troubleshot complex problems related to water supply lines, waste disposal systems, and drainage systems.
- Supervised, trained, and evaluated plumbers in the performance of their duties.
- Inspected plumbing systems to ensure code compliance and safety regulations were met.
- Worked with engineers to develop plans for new construction projects involving plumbing installation.
- Coordinated activities with outside contractors to complete projects on time and within budget constraints.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
- Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
- Inspected installed systems using hydrostatic testing or pressure gauges.
Journeyman Plumber
Bob Jones Professional Plumbing
Moore
01.2006 - 12.2013
- Installed plumbing systems for residential and commercial properties.
- Maintained and repaired piping systems to ensure proper function.
- Collaborated with contractors to plan plumbing layouts and installations.
- Installed gas piping systems according to local codes.
- Installed valves, hangars, supports and flanges inside piping systems.
- Ensured compliance with local plumbing codes and regulations.
- Trained apprentices on plumbing techniques and safety practices.
- Assembled complex components that require soldering techniques or threading pipes together using special tools.
- Organized jobs from start to finish by delegating daily job duties and assessing completed tasks.
- Assisted in training apprentices in proper installation methods and safety procedures.
- Maintained a clean worksite during installations by utilizing drop cloths and vacuuming debris from the area.
Assistant General Manager
Mazzio’s Italian Eatery
Norman
04.2002 - 01.2006
- Assisted in daily restaurant operations to ensure smooth service delivery.
- Coordinated staff schedules to optimize labor efficiency and coverage.
- Implemented training programs for new employees to enhance team performance.
- Managed inventory levels to maintain product availability and reduce waste.
- Oversaw food safety practices to comply with health regulations and standards.
- Reviewed financial reports to support budgeting and cost control efforts.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Managed daily operations of the store, including scheduling and supervising staff.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Monitored inventory levels and placed orders for new stock as needed.
Education
Bachelor of Science - Field Zoology/Biochemistry
University of Oklahoma
Norman, OK 08.2000 - 05.2002
Biology
East Central University
Ada, OK 08.1998 - 05.2000
Skills
- Relentless Attitude
- Objective Leadership
- Loyalty
- Punctuality
Timeline
General Project Manager
Jackson Construction
05.2023 - 12.2025
Lead Plumber
Spor Plumbing
01.2019 - 11.2022
Lead Plumber
Bailey Brothers Plumbing, Heat and Air
03.2014 - 12.2018
Journeyman Plumber
Bob Jones Professional Plumbing
01.2006 - 12.2013
Assistant General Manager
Mazzio’s Italian Eatery
04.2002 - 01.2006
Bachelor of Science - Field Zoology/Biochemistry
University of Oklahoma
08.2000 - 05.2002
Biology
East Central University
08.1998 - 05.2000