Daniel Bursey

Performed routine cleaning of fitness machinery.

Determined guest needs for exercise guidance.

Managed cash register operations for customer transactions.

Facilitated member sign-ups and provided gym walkthroughs.

Executed sanitation and upkeep responsibilities.

• Supervised budget application, executed employee appraisals, arranged training initiatives, handled scheduling, and conducted contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Managed stock levels to ensure optimal inventory.

Coordinated guest interactions efficiently.

Prepared and cooked food items according to recipes and quality standards.

Ensured timely delivery of meals to customers.

Oversaw start and end of business activities.

Conducted informative wine tours.

Conducted regular inspections to ensure optimal vehicle performance.

Conducted detailed car washes, ensuring cleanliness of all vehicle surfaces.

Coordinated documentation and travel paths for drivers.

Ensured all vehicles were equipped with water ice and champagne for parties.

Operated various vehicles including limousine, sprinter van, party buses, sedans, and SUVs.

Suggested top wineries and vineyards to visitors.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Ensured timely delivery of takeout orders.

Welcomed guests upon arrival.

Ensured timely delivery and table maintenance.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.

• Contributed to the development of new sales scripts by incorporating successful tactics gained from experience and industry trends.
• Answered calls, took messages, and transferred calls to correct individuals.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Maintained a high level of accuracy when inputting customer data into company CRM systems, ensuring proper tracking of leads and sales conversions.