Dedicated Customer Service Representative motivated to maintain customer satisfaction. Detail-oriented with strong technical skills and the ability to learn concepts quickly. Familiar with all aspects of shipping and receiving and general warehouse operations.
Overview
8
8
years of professional experience
Work History
Material Management Analyst
D3 Technologies
San Diego, CA
04.2023 - Current
Support the material and physical distribution sevices required to support worldwide operations of various ships and shore support activities.
Provide warehouse support to MSC, DOD, Merchant Marine, U.S. Coast Guard or Commercial ship operating companies.
Experience in using either DOD, Merchant Marine, U.S Coast Guard or Commercial warehouse inventory systems.
Perform Quality Assurance (QA) reviews for material received through private vendor acquisitions, assuring that products offered to DoD and Non-DoD customers conform to contractual quality and technical requirements prior to acceptance.
Assist in warehouse inventories, organization, and verifications of all GFM (Government Furnished Materials)
Material Management Analyst
Proffessional Analysis Inc
San Diego, CA
10.2016 - 04.2023
Supported the material and physical distribution sevices required to support worldwide operations of various ships and shore support activities.
Provided warehouse support to MSC, DOD, Merchant Marine, U.S. Coast Guard or Commercial ship operating companies.
Experienced in using either DOD, Merchant Marine, U.S Coast Guard or Commercial warehouse inventory systems.
Performed Quality Assurance (QA) reviews for material received through private vendor acquisitions, assuring that products offered to DoD and Non-DoD customers conform to contractual quality and technical requirements prior to acceptance.
Assisted in warehouse inventories, organization, and verifications of all GFM (Government Furnished Materials)
Education
Crawford High School
2010
University of Phoenix
Skills
Safety-oriented
Customer-service focused
Fluent in Spanish
Strong communication skills
Verifying data accuracy
Proficient with Corrective Maintenance logistics System (CMLS)]
Inventory control
Accomplishments
Current Interim-Secret Clearance (Current CAC Holder)
Demonstrated proficiencies in telephone, e-mail and fax within a high-volume environment.
Reviewed records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.