Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Working under Celebrity Chefs
References
Timeline
Generic
Daniel Cadmilema

Daniel Cadmilema

Morristown,NJ

Summary

Friendly Server with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server

1776 Restaurant
Morristown, New Jersey
11.2022 - Current
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Informed customers of daily specials and signature menu items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Cocktail Server

Concourse Club
Wood-Ridge, NJ
08.2021 - 11.2022
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assessed patrons' needs to always provide proactive service.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Communicated with patrons to offer friendly service and determine needs.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Provided exceptional service to high volume of daily customers.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

Server

Dvine Bar
Sparkill, NY
04.2022 - 08.2022

Server

The Hill
Closter, NJ
02.2021 - 08.2021

Assistant Manager

Amarone Ristorante
Teaneck, NJ
08.2013 - 09.2020
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Bartender - Mixology Course

New York Bartending School
New York
08.2021

English As A Second Language -

Zoni Language Centers
New York, NY
05.2001

Electrical Technician -

Instituto Tecnico Superior Salesiano
Cuenca, Ecuador
05.1998

Skills

  • High-Volume Dining
  • Guest Seating
  • Menu Memorization
  • Wine Pairings
  • Menu Presentation
  • Transactions and Cash Handling
  • Food and Beverage Service
  • Customer Service and Rapport
  • Team Player
  • Menu Memorization and Presentation
  • Workflow Coordination
  • Verbal and Written Communication
  • Service Oriented
  • Food Safety Standards
  • Specials Promotion and Upselling
  • Conflict and Complaint Resolution
  • Cool Under Pressure
  • Service-Oriented
  • Upselling and Cross Selling
  • Special Requests and Substitutions
  • Point of Sale Systems
  • Menu Recommendations
  • Warm and Friendly
  • Dining Room Cleaning and Upkeep
  • Relationship Building
  • Special Dietary Requirements
  • Efficient Service
  • Dining Customer Service
  • Point of Sale (POS) System Operations
  • Beverage Knowledge
  • Accurate Cash Handling
  • Hors D'oeuvres Service
  • Patron Satisfaction
  • Table Setting Arrangements
  • Effective Customer Upselling
  • Safe Food Handling
  • ABC Regulations

Languages

Spanish
Native/ Bilingual
English
Full Professional

Accomplishments

  • Recognized as Employee of the Year at Amarone Ristorante for outstanding performance and team contributions.
  • Featured on the Dining Out Jersey Magazine Spring 2022, Page 26.
  • https://diningoutjersey.com/youve-been-served/
  • Won competition for highest increase sales during holiday season 2024 at 1776 Morristown.
  • Collaborated with Concourse Club Marketing Team to increase amount of followers on IG from 800 to 40K, using my personal IG platform.

Certification

  • Certified Bartender, New York Bartending School - 2021
  • Certificate for Restaurant Marketing Course - March 2023

Working under Celebrity Chefs

  • Chef Chris Holland, 3-time Chopped Champion. Kantina
  • Chef Peter Martinez, Hell's Kitchen Season 19 Chopped Finalist. Concourse Club
  • Chef David Burke. Entrepreneur. 1776 Morristown
  • Chef Carmine Di Giovanni. Entrepreneur. Mohawk House
  • Chef Ben Pollinger. Author School of Fish. The Hill Closter

References

References available upon request.

Timeline

Server

1776 Restaurant
11.2022 - Current

Server

Dvine Bar
04.2022 - 08.2022

Cocktail Server

Concourse Club
08.2021 - 11.2022

Server

The Hill
02.2021 - 08.2021

Assistant Manager

Amarone Ristorante
08.2013 - 09.2020

Bartender - Mixology Course

New York Bartending School

English As A Second Language -

Zoni Language Centers

Electrical Technician -

Instituto Tecnico Superior Salesiano
Daniel Cadmilema
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