DANIEL CAIRO
Brighton
Summary
Data-driven logistics and operations professional managing daily last-mile delivery operations. Focus on monitoring performance metrics, implementing quality control, and leading teams to enhance service delivery and customer satisfaction. Committed to continuous improvement through strategic planning and effective problem-solving.
Overview
3
3
years of professional experience
Work History
Operations Manager
Temco Logistics
06.2025 - Current
- Managed daily operations by overseeing logistics of last-mile delivery, including routing, scheduling, and loading processes to ensure timely service.
- Performance and quality: Drive operational excellence by monitoring key performance metrics, implementing quality control standards, and ensuring timely and high-quality service delivery.
- Strategic planning: Work with leadership on strategic initiatives, process improvements, and the development of daily delivery plans to maximize fleet capacity and efficiency.
- Team leadership: Manage, train, and motivate a team of customer service representatives and workers. This includes performance monitoring, hiring, and providing feedback.
- Resolved operational challenges by identifying issues during delivery processes and implementing effective solutions for delivery issues, damages, and escalations.
- Customer service: Ensure a positive customer experience through effective communication with stores and customers and by resolving issues promptly.
- Compliance and safety: Ensure compliance with safety regulations, including DOT standards, and conduct safety audits and training.
- Developed multiple SOPs and training guides and created macro-enabled Excel dashboards for tracking and monitoring key data.
Warehouse Associate
Amazon
10.2023 - 03.2025
- Loaded and unloaded trucks, ensuring timely processing of incoming and outgoing shipments.
- Executed warehouse operations including inbound, outbound, stowing, staging, and induction.
- Conducted quality checks on products to maintain high standards of inventory accuracy.
- Coordinated operations across multiple locations to ensure streamlined processes.
Education
Associate of Science - Computer Engineering, Science
Yavapai College
05-2022
Skills
- Logistics Coordination
- Performance monitoring
- Meticulous Quality Control
- Process Improvement
- Operational efficiency
- Problem solving
- Analytical Thinking
- Team Collaboration
- Effective Communication
- Customer relationship management
- Prioritization Skills
- Committed to Continuous Learning
- Problem solving
Timeline
Operations Manager
Temco Logistics
06.2025 - Current
Warehouse Associate
Amazon
10.2023 - 03.2025
Associate of Science - Computer Engineering, Science
Yavapai College