Daniel Callahan

· Motivates 30+ employees to maximize team productivity in areas of need.

· Assists various departments with change by communicating new improvement plans and expectations.

· Performs Quarterly trainings for new employees on company policies and procedures.

· Oversees daily outbound shipments and account boardings with high accuracy by directing associate teams.

· Directly services new and existing customers to help maintain a high level of positive customer experience.

· Acquire new clients by using requested lead sources and inbound call interactions.

· Identify clients’ areas of need and provided professional explanations and solutions that best suited the client’s business.

· Maintain a high level of attentiveness and customer care for client after acquisition.

· Directly motivates and manages a team of 8 employees to maintain a high level of sales performance.

· Conducts one-on-one interviews with potential new hires for the sales team.

· Instructs Sales and Management trainings to those qualified for a promotion to Team Leader.

· Executes direct sales to client representing Fortune 100-500 telecommunications companies.

· Orchestrates an abundance of sales training and meetings for new employees.

· Mentors team members to help achieve daily and monthly goals.