Daniel Callahan
Asheboro,NC
Summary
Adept Field Service Technician with a proven track record at Crown Lift Trucks, excelling in troubleshooting, repair, and customer service. Leveraged mechanical aptitude and a positive attitude to enhance service quality, significantly reducing downtime by proactively identifying issues. Skilled in technical troubleshooting and fostering client relationships, consistently exceeding expectations. Versatile field technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Hardworking forklift mechanic bringing 30+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Helpful professional commended as valuable team player with expertise in fork lift, electrical and mechanical repairs and industrial equipment. Ready to bring 30 years of relevant work experience to new position in industrial mechanic industry in north carolina or surrounding area. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Field Service Technician
Crown Lift Trucks
11.2013 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- skill checker for training
- did competitor request for mechanics for non crown equipment and got requested part numbers and costs for mechanics to be quoted to customer
Mechanic/Mechanical Maintenance Supervisor
Walmart Industries
07.1997 - 11.2013
- Supervisor for second and third shift maintenance department
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Participated in ongoing training programs to stay current on industry trends and best practices.
- Trained new mechanics in diagnostic techniques, raising overall skill level of team.
Power Generator Specialist/ligh Heavy Wheel Mech.
Us Army Reserves
04.1994 - 04.1997
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within required repair guidelines.
- Lead technician/forman for generator shop.
- Followed deployment requirements to assure operational success.
Education
No Degree - Power Generations/diesel Mechanic
52D School Training
Fort Devens Ma.05.1996
High School Diploma -
Epping Jr / Sr Highschool
Epping, NH06.1984
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Preventive Maintenance
- Customer Service
- Technical Troubleshooting
- Mechanical Aptitude
- Schematic Interpretation
- Courteous and Professional
- Service Quality
- Diagnostic Testing
- Equipment Repair
- Work Orders
- Reading Wiring Diagrams
Timeline
Field Service Technician
Crown Lift Trucks
11.2013 - Current
Mechanic/Mechanical Maintenance Supervisor
Walmart Industries
07.1997 - 11.2013
Power Generator Specialist/ligh Heavy Wheel Mech.
Us Army Reserves
04.1994 - 04.1997
No Degree - Power Generations/diesel Mechanic
52D School Training
High School Diploma -
Epping Jr / Sr Highschool