Daniel Calvert
Whitefish,Montana
Summary
Productive Kitchen Manager focused on high-quality, cost-effective ingredients and providing speedy, quality service. Customer-oriented leader with high level of stamina and excellent relationship-building capabilities. Versed in employee scheduling, inventory management and crew leadership.
Overview
15
15
years of professional experience
Work History
Kitchen Manager
Tamarack Cannabis
Whitefish, Montana
11.2020 - Current
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Explained goals and expectations required of trainees.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Delegated work to employees, setting priorities and goals.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Received, organized and rotated paper goods and food ingredients.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Resolved problems or concerns to satisfaction of involved parties.
- Performed weekly inventories of CBD and packaging.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
Manager
Town Pump
Whitefish, United States
01.2016 - 09.2020
- Communicated with customers professionally and effectively, resolving complaints and inquiries to ensure customer satisfaction
- Performed daily bookkeeping and data entry tasks for employees, inventory, and sales information, maintaining accurate records for analysis and reporting
- Provided coverage for the team to ensure seamless operations on a daily basis, demonstrating strong organizational and multitasking abilities
- Analyzed merchandise sales and inventory movement, identifying best-selling products and slow-moving items for effective inventory management
- Took responsibility for ordering and stocking supplies and merchandise, ensuring adequate inventory levels to meet customer demand
- Professionally answered incoming calls, addressing customer questions or finding appropriate solutions
- Created and maintained filing systems and organization standards, ensuring easy access to information and efficient workflow
- Performed light maintenance and cleaning tasks to maintain a clean and welcoming store environment
- Effectively prioritized tasks, delegated responsibilities, and followed up to ensure that all operational tasks were completed efficiently
- Ensured security of all store assets, including cash, fuel, and inventory, while maintaining control over labor hours
- Lead hiring, training, and orientation of new employees, contributing to the development of a skilled and motivated team
- Conducted merchandising activities, including receiving, pricing, stocking, displaying, and rotating inventories, to enhance product presentation and sales
- Reviewed P&L statements to assess business performance and identify areas for improvement
- Implemented disciplinary actions, delivered training and retraining, and conducted terminations in accordance with company policies
- Enforced all company policies and procedures to maintain compliance and uphold operational standards
- Created a safe and welcoming work environment for customers and employees, promoting a positive company culture
- Made decisions consistent with Town Pump Inc
- Standards, policies, and procedures as part of supervisory responsibilities
- State certified RASS trainer and senior auditor, providing guidance and support to multiple stores during audits
- Assisted in the training of store managers, merchandisers, and deli managers, contributing to their professional development
Sales Manager
Thrifty Car Rental
Kalispell, United States
01.2013 - 01.2016
- Utilized excellent customer service and follow-through to establish strong connections with retail customers, resulting in increased sales
- Delivered exceptional customer service through effective communication and problem-solving skills, resulting in positive customer feedback and increased customer loyalty
- Assumed a leadership role, providing training and mentoring to new team members, ensuring a smooth onboarding process and a cohesive work environment
- Collaborated with cross-functional teams to streamline operations and improve the customer experience
Lead CSR
Hertz Rental Car
Kalispell, United States
01.2010 - 01.2013
- Answered incoming calls in a professional and courteous manner, establishing a positive first impression and gaining customers' trust
- Confidently discussed available vehicles, highlighting features and benefits to help customers make informed decisions
- Assisted customers by proactively problem-solving and reaching resolutions tailored to their needs, ensuring a high level of customer satisfaction
- Focused on sales initiatives and customer retention strategies, resulting in increased repeat business and revenue growth
- Managed daily paperwork tasks including filing, shredding, and calling past due rentals, ensuring efficient administrative operations
Education
Bachelor of Science - Business
Montana State University -Billings
Billings, MT01.2016
Associate of Science - General Studies
Flathead Valley Community College
Kalispell, MT01.2014
Skills
- Proven ability to learn and implement new processes quickly
- Effective communication and interpersonal skills
- Sales and revenue growth strategies
- Excellent customer service and relationship-building abilities
- Exceptional problem-solving and decision-making capabilities
- Attention to detail and the ability to multitask in fast-paced environments
- Strong data entry and bookkeeping abilities, maintaining accurate, and up-to-date records
- Leadership development
- Budget management
- Vendor relations
- Cost control
- Inventory control
Timeline
Kitchen Manager
Tamarack Cannabis
11.2020 - Current
Manager
Town Pump
01.2016 - 09.2020
Sales Manager
Thrifty Car Rental
01.2013 - 01.2016
Lead CSR
Hertz Rental Car
01.2010 - 01.2013
Bachelor of Science - Business
Montana State University -Billings
Associate of Science - General Studies
Flathead Valley Community College
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