Daniel Canizales
Summary
Knowledgeable and dedicated professional with extensive experience in the replenishment buying industry for water. Solid team player with outgoing, positive demeanor and proven skills. Motivated to maintain customer satisfaction and contribute to company success. Focused in quality, speed and process optimization.
Overview
2
2
years of professional experience
Work History
Customer Service Analyst I
Niagara Bottling
10.2021 - Current
- Increased service level by fifteen percent for the departments most complicated Vendor Managed Inventory account as a replenishment buyer
- Successfully trained new personnel on buying protocol and established SOP for future team members
- Effectively worked cross-functionally with Finish Goods Planners who represented the 25+ plants in the U.S. that serviced the account
- Enthusiastically collaborated with various levels of management and Demand Planners to solve forecasting problems and correct figures for more accurate buying signals
- Successfully manage two accounts
Operations and Supply Chain Intern
Yokohama Tire
02.2021 - 05.2021
- Operations and Supply Chain – championed a Cost Analysis project comparing running stretch wrap versus pallet bands over the networks distribution center's inventory
- Collaborated in a small team to develop a cost model to compare rates by carriers for senior transportation analyst utilizing pivot table and formulas
- Led both analysis projects by effectively collaborating with various levels in the organization from the President of Operations and Supply Chain to the distribution center workers
Operations Intern
AllPeople
07.2020 - 12.2020
- Collaborated remotely on G Suite to accomplish deliverables and was offered to be promoted to team lead
- Conducted research and development of third-party logistics options for the company to expand into
- Analyzed and researched potential products to be sold on ecommerce website
- Created improvements on team morale and engagement by providing suggestions, recognized for excellent communication
- Gathered, organized and input information into digital database.
Education
Bachelor of Arts - Business Administration, Operations and Supply Chain Management
California State University
Fullerton, CA05.2021
Skills
- Proficient in Microsoft Office: Excel, Power Point, Word
- Account Management
- Inventory Control Processes
- Stock and Order Management
- Ordering Platforms
- Customer Data Confidentiality
- Customer Service and Assistance
- Logistics Support
- Staff Training
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Analyst I
Niagara Bottling
10.2021 - Current
Operations and Supply Chain Intern
Yokohama Tire
02.2021 - 05.2021
Operations Intern
AllPeople
07.2020 - 12.2020
Bachelor of Arts - Business Administration, Operations and Supply Chain Management
California State University