Daniel Cantu

Freelance position assisting small businesses in the Northwest Indiana and Chicago area.

• Developed and executed social media marketing campaigns to increase brand awareness, engagement, and website traffic.
• Created content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube, and Google+.
• Conducted keyword research to optimize content for SEO purposes.
• Researched competitors' activities on social media in order to stay ahead of the curve.
• Produced reports detailing performance metrics for each campaign.
• Created and published quality original content on selected social media networks to communicate company message.

Servicing people to help push unemployment benefits and taken notice of any fraud claims coming in and out of the state of Indiana during and after the Covid-19 Pandemic.

• Utilized services such as Equifax and Rightfax to obtain information.

• Decided on qualifications and disqualifications of claimants to receive UI benefits as legally deemed by the state of Indiana.

• Gathered information from various third parties to determine claim acceptability.

• Attended appeals hearings when claimant or employer protested decisions and provided insight on why disqualifications were made during these hearings.

• Worked special projects for the state that were considered high priority on a special team.

(Job displaced due to Covid-19 Pandemic) Sales position that helped customers solve and appropriately ship their products from point A to point B in a timely and professional manner.

• Called potential customers to try and provide solutions to.

• Connected with professionals to maintain long term relationships with the company.

• Consulted customers on pricing to get their shipments from point A to point B with different carriers.

• Assisted platinum sellers in the apprentice program to meet their daily quotas.

• Collected information on laws and trends that would impact the freight industry and distribute that information.

Servicing customers to ensure that they have a memorable and fun experience with Sky Zone as well as running day to day operations to keep the park running effectively and efficiently.

• Managed a staff of 100+ employees.

• Recommended solutions related to staffing issues and proposed procedural changes to managers.

• Developed work schedules for staff on a bi-weekly basis.

• Trained, mentored and motivated employees to maximize team productivity.

• Engaged with employees to create a healthy work culture through feedback and recognition.

• Created a training method for employees based on enhancing interaction skills with customers.

• Discussed job performance with employees and advised where they could / or needed to improve.

• Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.

• Provided maintenance solutions to help the park operate efficiently while keeping a safe environment.

• Identified strategies that would bring in new business such as flash sales and social media interaction.